[Spce-user] Install fail on Azure VM (Debain 11)

Michael Prokop mprokop at sipwise.com
Fri Apr 22 06:05:45 EDT 2022


Hi,

* Messan APETE [Fri Apr 22, 2022 at 06:21:43AM +0000]:

> I've seen the warnings in the doc that we should use an ISO or
> Virtual box/Vmware image for the installation bu for some reason,
> I have to manually execute the install on my Fresh Debian 1 VM on
> Linux. The first step goes well and I was able to reboot the
> server and execute ngcp-initial-configuration. I have an error
> bellow related to ntpd and I am completely stocked and  I don't
> know how to get rid of this error. I am using
> PKG=ngcp-installer-mr10.3.1.deb

[...]
> ngcp-service: error: No ntpd defined or found
[...]
> Job for ngcp-license-client.service failed because the control process exited with error code.
> See "systemctl status ngcp-license-client.service" and "journalctl -xe" for details.
> 2022-04-21 23:44:19 spce: Synchronizing current with expected services state
> Job for ngcp-license-client.service failed because the control process exited with error code.
> See "systemctl status ngcp-license-client.service" and "journalctl -xe" for details.
> ABORTED: Can not apply configuration
> Please check log files for more information: /var/log/ngcp-installer.log
> Sleeping for 10 seconds (as requested via option 'STATUS_WAIT_SECONDS')

As a starting point, please provide output of:

  dpkg -l | grep -e ntp -e timesync -e chrony
  sudo systemctl status ngcp-license-client.service

Also, is there anything further in /var/log/ngcp-installer.log?

regards
-mika-




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