[Spce-user] International calls Dialing Issue, calle and wrong number displayed

Dhaniels Nieto noc at naturalpr.net
Mon Jun 13 10:45:47 EDT 2022

Hello, today i enabled a trunk with outbound dialing.
i use rules to remove 011. Because my provider doesn’t allow 011 dialing, just + or country code.
the problema becomes here:
The outbound number is +1 939 300 3000.
But the person that i am calling get :+93 93003000 (Afganistan number)
if i use another number like +1 787 7108590 
the person gets: +7 877108590 (Rusia Number)

So i’ts not passing the country code (+1 USA / Puerto Rico)

What I'm I missing of?

My rewrite rules are:

Match pattern: ^(011|\+)([1-9][0-9]+)$
Replace: \2
Desc: Remove 011 or +
Dirección: Outbound
Campo: Caller

Match pattern: ^(00|\+)([1-9][0-9]+)$
Replace: \2
Desc: Remove 00 or +
Dirección: Outbound
Campo: Caller

Dhaniels Nieto | Engineering Manager
Calle 1, Lote 3, Suite 112, Metro Office Park.
P.O. Box 21371, San Juan, Puerto Rico, 00928.
▪ [Phone] 787.710.8591  ▪ [Fax] 787.296.9899 ▪ [E-mail] noc at naturalpr.net  

CONFIDENTIALITY NOTE:  The information in this transmission is privileged, confidential and exempt from disclosure under applicable law. It is intended for the exclusive use of the persons or entities to which it is addressed. If you are not an intended recipient or the employee or agent responsible for delivering this transmission to an intended recipient, be aware that any disclosure, dissemination, distribution or copying of this communication, or the use of its contents, is strictly prohibited. If you received this transmission in error, please notify the sender by return e-mail or fax and delete the material immediately

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