From t.georg at msg-gruppe.de Wed Oct 5 17:04:19 2022 From: t.georg at msg-gruppe.de (Thomas Georg) Date: Wed, 5 Oct 2022 21:04:19 +0000 Subject: [Spce-user] Email sending not possible: Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied Message-ID: Hi, we did a fresh setup with 10.5.2 (we used the ISO). Our problem: SPCE is not able to send emails. We reproduced this as followed: Create a new subscriber with no email templates activated at the custumer > subscriber will be created. Create a new subscriber with default email templates activated at the custumer > subscriber will not be created and a big red window full of "sendmail error messages" appears. We discovered the logs an found in panel-fcgi-log the follwing: "Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied" We wondered about the "//" at the path. Has anyone any idea? Regards Thomas -------------- next part -------------- An HTML attachment was scrubbed... URL: From mprokop at sipwise.com Thu Oct 6 08:28:28 2022 From: mprokop at sipwise.com (Michael Prokop) Date: Thu, 6 Oct 2022 14:28:28 +0200 Subject: [Spce-user] Email sending not possible: Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied In-Reply-To: References: Message-ID: <2022-10-06T14-26-50@devnull.michael-prokop.at> Hi, * Thomas Georg via Spce-user [Wed Oct 05, 2022 at 09:04:19PM +0000]: > we did a fresh setup with 10.5.2 (we used the ISO). > Our problem: SPCE is not able to send emails. > > We reproduced this as followed: > > Create a new subscriber with no email templates activated at the custumer > subscriber will be created. > > Create a new subscriber with default email templates activated at the custumer > subscriber will not be created and a big red window full of "sendmail error messages" appears. > > We discovered the logs an found in panel-fcgi-log the follwing: "Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied" > We wondered about the "//" at the path. > > Has anyone any idea? Thanks for the steps to reproduce, we were able to reproduce it and already reported it internally (MT#55569). We will investigate, work on a fix and report back once we've news. regards -mika- From mprokop at sipwise.com Thu Oct 6 13:54:56 2022 From: mprokop at sipwise.com (Michael Prokop) Date: Thu, 6 Oct 2022 19:54:56 +0200 Subject: [Spce-user] Email sending not possible: Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied In-Reply-To: <2022-10-06T14-26-50@devnull.michael-prokop.at> References: <2022-10-06T14-26-50@devnull.michael-prokop.at> Message-ID: <2022-10-06T19-46-29@devnull.michael-prokop.at> * Michael Prokop via Spce-user [Thu Oct 06, 2022 at 02:28:28PM +0200]: > * Thomas Georg via Spce-user [Wed Oct 05, 2022 at 09:04:19PM +0000]: > > we did a fresh setup with 10.5.2 (we used the ISO). > > Our problem: SPCE is not able to send emails. [...] > Thanks for the steps to reproduce, we were able to reproduce it and > already reported it internally (MT#55569). We will investigate, work > on a fix and report back once we've news. The fix is available at https://github.com/sipwise/ngcp-panel/commit/31429319e738d78ed70323a9fb2a8e0cf4071b8c and backports for the mr10.5 and mr11* releases are pending review. regards -mika- From mprokop at sipwise.com Wed Oct 12 02:09:09 2022 From: mprokop at sipwise.com (Michael Prokop) Date: Wed, 12 Oct 2022 08:09:09 +0200 Subject: [Spce-user] Email sending not possible: Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied In-Reply-To: <2022-10-06T19-46-29@devnull.michael-prokop.at> References: <2022-10-06T14-26-50@devnull.michael-prokop.at> <2022-10-06T19-46-29@devnull.michael-prokop.at> Message-ID: <2022-10-12T08-06-52@devnull.michael-prokop.at> * Michael Prokop via Spce-user [Thu Oct 06, 2022 at 07:54:56PM +0200]: > * Michael Prokop via Spce-user [Thu Oct 06, 2022 at 02:28:28PM +0200]: > > * Thomas Georg via Spce-user [Wed Oct 05, 2022 at 09:04:19PM +0000]: > > > > we did a fresh setup with 10.5.2 (we used the ISO). > > > Our problem: SPCE is not able to send emails. > [...] > > > Thanks for the steps to reproduce, we were able to reproduce it and > > already reported it internally (MT#55569). We will investigate, work > > on a fix and report back once we've news. > > The fix is available at > https://github.com/sipwise/ngcp-panel/commit/31429319e738d78ed70323a9fb2a8e0cf4071b8c > and backports for the mr10.5 and mr11* releases are pending review. FYI, in the meanwhile we also released the hotfixes for releases mr11.0, mr10.5.1 + mr10.5.2, so make sure to upgrade your system (esp. the ngcp-panel package), and the issue should no longer be present then. regards -mika- From henkpls at hotmail.com Mon Oct 17 06:52:16 2022 From: henkpls at hotmail.com (Henk) Date: Mon, 17 Oct 2022 12:52:16 +0200 Subject: [Spce-user] Calls between subscribers are duplicated in the call list Message-ID: Hi all, I'm on mr9.5.4 and found that calls between subscribers from the same customer are appearing in both call lists, in my test the callee gets to see the record of the caller. The total cost for the callee in the CDR list will also not be correct, as the amount from the caller is added. Regards, Henk Plessius From mcapetta at sipwise.com Mon Oct 17 11:23:32 2022 From: mcapetta at sipwise.com (Marco Capetta) Date: Mon, 17 Oct 2022 17:23:32 +0200 Subject: [Spce-user] Calls between subscribers are duplicated in the call list In-Reply-To: References: Message-ID: Hi Henk, Can you please detail a bit more? In the subscribers' call list you should get on one user an entry as outgoing call and on the other user an entry as incoming call. If you check in the DB or in the exported records, how many CDRs do you get in total for a single call? Thank you Regards Marco On 17/10/22 12:52, Henk wrote: > Hi all, > > I'm on mr9.5.4 and found that calls between subscribers from the same > customer are appearing in both call lists, in my test the callee gets > to see the record of the caller. > > The total cost for the callee in the CDR list will also not be > correct, as the amount from the caller is added. > > Regards, > > Henk Plessius > > From henkpls at hotmail.com Mon Oct 17 15:10:00 2022 From: henkpls at hotmail.com (Henk) Date: Mon, 17 Oct 2022 21:10:00 +0200 Subject: [Spce-user] Calls between subscribers are duplicated in the call list In-Reply-To: References: Message-ID: Hi Marco, Thank you for looking into this. I get only one record, which displays in both call lists. So # and call-id are the same. If I capture, the second leg has the same call-id but with extension _b2b-1 and this one is not showing in the database. Tomorrow I will do some more testing and try to replicate this on a test-system. Regards, Henk Plessius On 17-Oct-22 17:23, Marco Capetta via Spce-user wrote: > Hi Henk, > > Can you please detail a bit more? > In the subscribers' call list you should get on one user an entry as > outgoing call and on the other user an entry as incoming call. > If you check in the DB or in the exported records, how many CDRs do > you get in total for a single call? > > Thank you > Regards > Marco > > > On 17/10/22 12:52, Henk wrote: >> Hi all, >> >> I'm on mr9.5.4 and found that calls between subscribers from the same >> customer are appearing in both call lists, in my test the callee gets >> to see the record of the caller. >> >> The total cost for the callee in the CDR list will also not be >> correct, as the amount from the caller is added. >> >> Regards, >> >> Henk Plessius >> >> > > From henkpls at hotmail.com Tue Oct 18 06:05:54 2022 From: henkpls at hotmail.com (Henk) Date: Tue, 18 Oct 2022 12:05:54 +0200 Subject: [Spce-user] Calls between subscribers are duplicated in the call list In-Reply-To: References: Message-ID: Hi Marco, I started with the 9.5.5 VMWare image. Just added two subscribers to the first customer (#7 customer.test at spce.test). I registered two devices and made a call without succes. It seems the kamailio proxy crashed on INVITE with a memory dump: Oct 18 11:25:03 spce proxy[27230]: NOTICE: DEFAULT_ROUTE