[Spce-user] Error during upgrade mr13.1.1 to mr13.4.1

[Marco Capetta]

Hi Danny,

it seems that both SEMS and MARIADB services are failing.
You can check the respective logs and identify what it going wrong.

Regards
Marco

On Wed, Aug 20, 2025 at 2:23 PM Danny Cappellari via Spce-user <
spce-user at lists.sipwise.com> wrote:

> Hi, we are unable to upgrade from mr13.1.1 to mr13.4.1. We detect an error
> during the Second Stage of Update (ngcp-upgrade --target mr13.4.1)
>
> ngcp-service: info: Action restart skipped, service acpid is not enabled
> ngcp-service: info: Action restart skipped, service kannel-bearerbox is
> not enabled
> ngcp-service: info: Action restart skipped, service kannel-smsbox is not
> enabled
> ngcp-service: info: Action restart skipped, service ngcp-logic-engine is
> not enabled
> ngcp-service: info: Action restart skipped, service ntpd is not enabled
> ngcp-service: info: Action restart skipped, service prometheus is not
> enabled
> ngcp-service: info: Action restart skipped, service rtpengine-recording is
> not enabled
> ngcp-service: info: Action restart skipped, service sssd is not enabled
> ngcp-service: info: Action restart skipped, service valkey is not enabled
> ngcp-service: info: Action restart skipped, service vboxadd-service is not
> enabled
> Job for mariadb.service failed because the control process exited with
> error code.
> See "systemctl status mariadb.service" and "journalctl -xeu
> mariadb.service" for details.
> A dependency job for kamailio-proxy.service failed. See 'journalctl -xe'
> for details.
> Job for ngcp-sems.service failed because the control process exited with
> error code.
> See "systemctl status ngcp-sems.service" and "journalctl -xeu
> ngcp-sems.service" for details.
> 2025-08-20 14:19:03 spce: Synchronizing current with expected services
> state
> Job for mariadb.service failed because the control process exited with
> error code.
> See "systemctl status mariadb.service" and "journalctl -xeu
> mariadb.service" for details.
> A dependency job for kamailio-proxy.service failed. See 'journalctl -xe'
> for details.
> Job for ngcp-sems.service failed because the control process exited with
> error code.
> See "systemctl status ngcp-sems.service" and "journalctl -xeu
> ngcp-sems.service" for details.
> ERROR: the step 'mr9.5/apply_new_configs' failed, upgrade aborted!
> Please fix the root of the issue and restart 'ngcp-upgrade'
> (see error details in log file
> /ngcp-data/ngcp-upgrade/mr13.1.1-mr13.4.1/logs/ngcp-upgrade-mr13.1.1-mr13.4.1-1755692307.log
> ).
>
> Any advice?
> --
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>
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