[Spce-user] [EXTERNAL] mr13.5.1 Help with failed calls

[SPCE Newbie]

Hi,

Yes, but given:

ISSUE: mr14.0.1 peer_auth_register: Internal Server Error*, and
ISSUE: mr14.0.1 filling  /ngcp-data/logs/kamailio-proxy.log

I suggested to your colleague in a DM that it might waste less
of your time and mine to reinstall mr14.0.1 from ISO.

*Foreign key constraint error is spewing continuously filling logs.

Peers were setup per the manual with empty, defaulted, parameters
using the UI.

There are other indications that its internal state is inconsistent.

# ngcp-status
+---------------+------------------------------------------ 2025-12-22 13:49:37 -+
| 192.168.1.242 |NGCP: CE mr14.0.1	   nodes setup  		    [  ] |   
| spce          |NGCP: subscribers:3 locations:0 calls:0			 |
| spce.xx.xx.xx |  OS: trixie (13.2) 6.12.57+deb13-amd64 SMP () 		 |
| (PRODUCTION   | CPU: 4 = 1 x Intel(R) Xeon(R) CPU E3-1220 v6 @ 3.00GHz (HT)	 |
| ACTIVE)       | RAM: 31Gi (used 16%/cache 83%) mariadbd[1.7%] perl-fcgi[1.6%]  |
|               |  LA: system load OK: 0.61 0.25 0.21				 |
|               |DISK: /dev/sda [SSD] /dev/sdb [HDD]				 |
|               |DISK: space used /ngcp-data[24%] /ngcp-fallback[46%] /[50%]	 |
|               | CFG: [0993411] Changed lo section /etc/ngcp-config/network.yml |
|               | CFG: to exactly match Jos Su (10 seconds ago) 		 |
|               ?NGCP: allowed root remote SSH by password, use prohibit-password|
|               ?NGCP: active node has no registrations, strange for production  |
|               ?NGCP: active node has no calls, strange for production 	 |
|               |MODs: License OFF, Fax ON,					 |
+------2-sec-----------------------------------------14.0.1.1+0~mr14.0.1.1-------+

The number of registrations in the UI is non-zero.

If I delete a registration in the UI and refresh the UI, the UI does not show
immediate re-registration of the endpoint or even re-registration of the endpoint
after normal expiry of the registration.

Regarding verbose log:  There are no instructions for elevating log levels to
generate a verbose log ("verbose" does not appear in the manual).


----- Original Message -----
Date: Tue, 23 Dec 2025 08:30:56 +0100
From: Marco Capetta via Spce-user <spce-user at lists.sipwise.com>
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] [EXTERNAL]  mr13.5.1 Help with failed calls

Hi,

can you please confirm if you still have this problem?
If you have find out which was the root cause, please share it with the
community because it could be be helpful for other users.
If not, please describe better all the steps you did for the
configuration and, if possible, provide a sip trace + kamailio proxy
verbose log of your outbound call attempt.

Thank you

On Thu, Dec 18, 2025 at 8:36 AM SPCE Newbie <spce-user at tel.co.uk> wrote:

> Hi fellow spce-users,
>
>
> 1.  Expected Behaviour
>
> Call attempted over configured and enabled SIP Peer having defaulted
> rules (per pg 50 of the handbook).
>
>
> 2.  Observed Behaviour
>
> Call Routing Verification "sees" and gives the name of the configured
> gateway and implies outbound call will be placed (without rewriting).
>
>
> 3.  Example
>
> Call from my subscriber 70f7f80f-9a37-4c7f-be5c-83e2b9e0001d at my.domain
> with PSTN number +44 111-111 1111 (local) to +44 999-999 9999 (remote)
> over the single PSTN termination provider, Elephant; Call Verification
> implies call will be placed but /ngcp-data/logs/kamailio-proxy.log
> says
>
> ERROR: ROUTE_PSTN_SELECT_PEER <script>: No PSTN gateways available
> R=«sip:449999999999 at sip.elephant-trunks.com»
>
> N.B. Actual digest auth username is alpha, not numeric like
> 449999999999 (disguised) and the actual username doesn't appear in
> kamailio-proxy.log
>
> --
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
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