[Spce-user] nginx and prometheus-nginx-exporter fail to load after reboot

[Walter Klomp]

Maybe do have a look at why nginx doesn’t boot. The logs are all in
/var/log/nginx and in /var/log/ngcp

Rate-o-mat depends on valid billing entries. Will not affect operations but
will affect credit control and CDR etc….

Are you using any let’s encrypt certificates?

I’m running 12.5.1 as CE and other than a known bug on admin access rights
it should just work out of the box. And I installed it from installer CD.

Just try to not update it to development 13.x first.

Regards
Walter.  [image: Signature header]
On Sun, 19 Jan 2025 at 22:20, Cesar Mora <cesarluis89 at gmail.com> wrote:

> Yup, done all that per the manual, otherwise the install is incomplete and
> won’t run.
>
>
>    1. boot with install cd
>    2. Setup network interface
>    3. Wait until full install is complete and asks for the first reboot.
>    4. After first reboot, go into terminal multiplexer and run
>    ngcp-initial-configuration.
>    5. Move listening services from lo to neth0 (interface name in my
>    case).
>    6. Run first ngcpcfg apply ‘net config change’
>    7. Reboot again.
>    8. Config.yml is now updated with new listening interface name, run
>    ngcpcfg apply ‘added network interface’
>    9. Now everything works perfectly fine, I added peering server,
>    registered some test customers, all good!
>
>
> Everything will keep working perfectly until I reboot the server for any
> reason. The server will boot, sip services work, ssh works, but ngix
> service will fail to boot, so no web UI. ngcp-services shows ngix and
> prometeus-ngix-exporter are managed and on-boot but status is failed to
> start. Manually restarting them will get them up and running, but this is
> not the expected behaviour. Btw, ngcp-rate-o-mat service will start on
> boot, but also fails after the server has been running for a while, but
> doesn’t seem to affect anything vital.
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
> ------------------------------
> *From:* Walter Klomp <walter at myrepublic.net>
> *Sent:* Sunday, January 19, 2025 9:35:28 AM
> *To:* Cesar Mora <cesarluis89 at gmail.com>
> *Cc:* spce-user at lists.sipwise.com <spce-user at lists.sipwise.com>
> *Subject:* Re: [Spce-user] nginx and prometheus-nginx-exporter fail to
> load after reboot
>
> After rebooting you need to do an ngcp-initial-install if memory serves me
> right. Just continue with the manual after the reboot.
>
> [image: Signature image]
> Walter Klomp
> Head of Voice Network
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> On Sun, 19 Jan 2025 at 21:16, Cesar Mora <cesarluis89 at gmail.com> wrote:
>
> Hi,
>
> I’ve been trying to get a stable install of Sipwise CE for the last couple
> of days with no avail. Everything goes smooth per the handbook, until I
> reboot the server. Each time I reboot the server, nginx and
> prometheus-nginx-exporter fail to load, and have to be manually started by
> ngcp-service restart or by ngcpcfg apply which also restarts services. I
> have tried using the installcd, doing a clean debian with ngcp installer,
> and with various versions of the release, and always get the same outcome.
> I even tried installing 11.5 LTS and upgrading from there to 13.1.1, same
> thing. I checked if systemclt has something in the logs for not being able
> to start nginx, but nope, clear logs. After I restart the services,
> everything keeps working butter smooth until the server gets rebooted
> again, which is not reliable for production.
>
> This is running on a SuperMicro blade, dedicated host, no VMs. I have come
> to the conclusion that there might be some kernel issue with this hardware,
> but I cannot replicate the issue with a clean Debian install.
>
> Any help is appreciated!
>
> Cesar
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