[Spce-user] [EXTERNAL] FaxServer destination disappeared on mr13.4.1 and no audio with sems/conference

Fabrizio Cuseo f.cuseo at panservice.it
Wed Sep 3 10:47:59 EDT 2025


Of course, I have already configured a SoundSet, loaded default files, and I can see in the debug log that sems "plays" the voice files. 
But I have no audio at all, both for messages and partecipants. 

----- Il 3-set-25, alle 16:25, Marco Capetta <mcapetta at sipwise.com> ha scritto: 

> Hi,
> please for next time keep in the loop the mailing list so other users can get
> benefits from this thread.

> For the Conference not working, you have to configure a SoundSet first and then
> assign it to the subscriber (or domain).
> After that everything should work.

> For the wrong references to the FAX features in the handbook, we will fix it and
> the same for the "cost" text.

> Thank you for the suggestions

You're welcome. 
Regards, Fabrizio 

> Marco

> On Wed, Sep 3, 2025 at 12:24 PM Fabrizio Cuseo < [ mailto:f.cuseo at panservice.it
> | f.cuseo at panservice.it ] > wrote:

>> ----- Il 3-set-25, alle 12:15, Marco Capetta via Spce-user < [
>> mailto:spce-user at lists.sipwise.com | spce-user at lists.sipwise.com ] > ha
>> scritto:

>>> Hi Fabricio,

>>> I'm glad that you started testing SipWise NGCP CE, welcome to the community!

>> Thank you very much.

>>> FaxServer is a feature NOT available on the CE version.
>>> We discovered that by mistake the CF endpoint to FAX was wrongly available on
>>> the CE system and we removed it because in fact there is no fax server
>>> listening and available.
>>> If you are interested in the FAX Server feature, that includes mail-to-fax and
>>> fax-to-mail, you can contact our sales ( [ mailto:sales at sipwise.com |
>>> sales at sipwise.com ] ) to get a quotation for a PRO version of NGCP.

>> Thank you; this is because is also present on CE handbook.
>> We have only a few faxes/year, so I think that we don't have this kind of
>> interest.

>>> For the Conference issue you have reported, can you please let us know which
>>> version of the NGCP system are you testing? It would be nice also if you list
>>> the version of the following packages:
>>> * ngcp-templates-ce
>>> * ngcp-sems

>> ii  ngcp-templates-ce 13.4.1.19+0~mr13.4.1.19
>> ii  ngcp-sems 1:1.6.0+0~mr13.4.1.3
>> Regards, Fabrizio

>>> Thank you

>>> Regards
>>> Marco

>>> On Wed, Sep 3, 2025 at 10:00 AM Fabrizio Cuseo < [ mailto:f.cuseo at panservice.it
>>> | f.cuseo at panservice.it ] > wrote:

>>>> Hello.
>>>> I am testing SipWise CE; the last days of July, I configured a subscriber with a
>>>> FaxServer destination.
>>>> Then, I have updated (with apt) and FaxServer destination is not more available.
>>>> So, I have installed a new SipWise (from the last ISO), but with the same
>>>> results, no FaxServer available.

>>>> PS: I can't make conference working... no audio at all, no announcement (but I
>>>> have cached sound files created in the /ngcp-data/cache/ngcp-sems/1/ directory,
>>>> and no audio from partecipiants. My installation is behind NAT and 1:1 mapping
>>>> with all opened, but also with a TCPDUMP on sipwise i can't ear any audio on
>>>> the captured stream.

>>>> Thanks in advance, Fabrizio

>>>> --
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