[Spce-user] [EXTERNAL] Different billing profiles for the same customer (and different subscribers)

[Fabrizio Cuseo]

Hello Marco, and thanks for your answer. 

This is also a problem for monthly fee; my customer's actual fee is based on how many numbers/channels they have, so if I have a customer with 10 numbers, i should have a different fixed amount from the customer with 5 numbers or a single number. The monthly fee is on billing profile and not on customer or subscriber or channel, so Is really hard to use it for billing. 

I don't know if I was clear... 

Regards, Fabrizio 

----- Il 3-set-25, alle 16:04, Marco Capetta via Spce-user <spce-user at lists.sipwise.com> ha scritto: 

> Hi Fabrizio,
> Billing profiles are assigned to customer level, where also contacts are
> connected to.
> For all the subscribers belonging to the same customer the same billing profile
> will be applied.

> If you need a different billing profile, then you need to create a new customer
> for the second subscriber. In the second customer you can anyway assign the
> same contact information of the first one.

> Regards
> Marco

> On Wed, Sep 3, 2025 at 12:57 PM Fabrizio Cuseo < [ mailto:f.cuseo at panservice.it
> | f.cuseo at panservice.it ] > wrote:

>> With our home-made VoIP server, we have a subscriber--->billing-profile
>> association; this is because we can have a "flat" profile for some numbers, and
>> a "pay per use" profile for others.
>> Example:
>> - number 0773100001: 10 eur/month fee, with 1500 minutes of national mobile
>> calls, and 2500 minutes of national local calls; after included minutes, calls
>> are charged per minute.
>> - number 0773100002: 1 eur/month fee, all the calls are charged per minute.

>> So, I have seen that I can have the first case, but without any difference
>> between calls (I can include 1500 minutes, but I can have different amount of
>> minutes for different destinations), but If I want a subscriber (within the
>> same customer) with all the calls charged, I need a different customer.

>> Can I use a different method ?

>> Thanks, Fabrizio

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