[Spce-user] [EXTERNAL] mr13.5.1 - List registered users with command failures or no data
José Su Ng
jsung at sipwise.com
Mon Jul 6 04:16:57 EDT 2026
Hi,
You can try using "ngcp-usr-location" command to verify the user locations
on the system.
About the warning in the proxy log, it has been resolved in recent releases.
Best regards,
Jose Su
On 7/2/26 21:34, list mailing wrote:
Dear all,
I am writing to report an issue with our mr13.5.1 platform regarding the
querying of active users.
When executing the registration verification commands (kamcmd, kamctl,
ngcp-kamcmd), the system returns no data.
This occurs despite the fact that we are certain there are currently
registered and active users.
Additionally, we have detected that the following warning is repeatedly
generated in the kamailio-proxy.log file:
Jul 2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis
[redis_dbase.c:1656]: db_redis_perform_query(): scan key 0 is 'expires'
Jul 2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis
[redis_dbase.c:1656]: db_redis_perform_query(): scan key 1 is 'partition'
Jul 2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis
[redis_dbase.c:1652]: db_redis_perform_query(): performing full table scan
on table 'location' while doing the query
For the moment, we are only retrieving the data using the REST API.
Is this a configuration error or a version-specific issue?
We haven't seen similar inquiries on the list.
Thank you very much.
supplementary data:
- ls /var/run/kamailio/*sock
/var/run/kamailio/ctl.lb.sock
/var/run/kamailio/ctl.proxy.sock
/var/run/kamailio/kamailio_rpc.lb.sock
/var/run/kamailio/kamailio_rpc.sock
- ngcp-kamctl proxy ul show
{
"Domains": [
{
"Domain": {
"Domain": "location",
"Size": 1024,
"AoRs": [],
"Stats": {
"Records": 0,
"Max-Slots": 0
}
}
}
]
}
- Redis returns data in redis-cli -n 20 keys
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