[Spce-user] Hunt groups configuration

[Deon Vermeulen]

Hi Jon

Let's say I have a Hunt Group called Sales.

In Sales I have extension 1001, 1002, 1003 and 1004. Should the call be transferd by the Operator/Switchboard Attendant to Sales all phones should ring at once.

Should the call not be answered, due to busy, not online, etc..,  the call should be automatically transferred back to the Operator/Switchboard attendant, example ext 1000, for further action.


Hope this clarifies my scenario a bit better.


Thank you very much

Regards

Deon


On Jan 16, 2011, at 3:06 AM, Jon Bonilla wrote:

> El Sat, 15 Jan 2011 21:56:15 +0200
> Deon Vermeulen <vermeulen.deon at gmail.com> escribió:
> 
>> Hi List
>> 
>> How can I setup a parallel hunt group within a domain and have the call
>> transferred back to the operator should there be no answer within the Hunt
>> group?
>> 
>> 
>> Thank you very much
>> 
> 
> 
> I'm sorry, but I do not understand your question. Could you explain it again?
> 
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