[Spce-user] Sipwise best config practises.?

[Byron Smith]

Top man Jon, thanks for taking the time to respond. 

Regards

Sent from my iPhone, please excuse any errors.

On 28 Dec 2012, at 11:46, "Jon Bonilla" <jbonilla at sipwise.com> wrote:

> El Fri, 28 Dec 2012 09:50:06 +0000
> Byron Smith <byronsmith at hotmail.com> escribió:
> 
>>> An account is just a billing container for subscribers belonging to the
>>> same customer (or contract, that is)
>> 
>> Sorry to interrupt but out of interest can subscribers from two different
>> accounts call each other?
> 
> Of course. Accounts have nothing to do with call routing.
> 
>> Are subscribers specific to that account?
> 
> Every subscriber belongs to one account. That's onlu for billing purposes.
> 
>> What I
>> mean is can you have identical subscribers but each in their own account. 
> 
> No. You can't have two identical subscribers. Accounts have nothing to do but
> with accounting.
> 
>> I
>> guess that where realms come in to it? Can a realm be associated with an
>> account?
> 
> With realm you mean domain. Domains have common sip routing preferences and
> it's a subscriber container related to sip, meanwhile account is a subscriber
> container related to billing. There's no relation between domain and account.
> 
>> 
>> Apologies, so many question. if this hs already been asked perhaps there is a
>> FAQ I could read on this that may save you having to repeat?
>> 
> 
> We'll improve our handbook and/or web page with a FAQ. 2013 is our "going social
> and user-friendly" year :)
> 
> 
> cheers,
> 
> Jon
> 
> 
>> Regards
>> Byron
>> 
>> Sent from my iPhone, please excuse any errors.
>> 
>> On 28 Dec 2012, at 08:58, "Andreas Granig" <agranig at sipwise.com> wrote:
>> 
>>> Hi Dave,
>>> 
>>> On 12/28/2012 01:46 AM, Dave Massey wrote:
>>>> Some reading says to put each customer in their own account?  Bad/good
>>>> idea?
>>> 
>>> That's what you usually want, right. An account is just a billing container
>>> for subscribers belonging to the same customer (or contract, that is), and
>>> even if you don't do billing on the sipwise platform, it's good practice to
>>> keep this, I guess.
>>> 
>>>> Im offering 2 plans, one is Canada and USA calling, and one is Canada/USA/
>>>> and 60 european countries.  Best way to accomplish this would be to use
>>>> NCOS lists with the country codes and select the appropriate list in the
>>>> customer config?
>>> 
>>> Sounds like the most elegant option, right.
>>> 
>>> Andreas
>>> 
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>> 
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