[Spce-user] Voice Mail (VoiceBox) Not Working -

[Jon Bonilla (Manwe)]

El Sat, 25 Feb 2012 11:08:58 +0100
Kevin Blackman <KBLACKMA at WISEKEY.COM> escribió:

> Having followed the quick guide instructions out of the box for this product,
> and having configured missed calls, unavailable etc to be forwarded to the
> voicebox, there is no message when the voicebox responds, and no voicemail is
> recorded. has anyone else experienced this problem? Its also configured to
> forward to voicebox when the phone is not reachable, but this never happens.
> The request just timeouts on the callee side. Have updated all packages (no
> updates applied), using the latest version 2.4 of CE. Kind regards, Kevin


Please do the following to trace the problem:

1: Restart "asterisk" service just in case
2: Make some test calls
3: See the output of the asterisk console while making those calls. "asterisk
-rvvvvvvvvvv"
4: Inspect the proxy logs in /var/log/ngcp/kamailio-proxy.log

If you don't find any issues, please paste those outputs here.

cheers,

Jon