[Spce-user] Billing confusion

[Isaac McDonald]

So the account balance could be though of as "Free Time Credits"?

>From a billing prospective, SPCE merely rates calls and a separete
system is needed to actually total the amount owed and create customer
invoices?

Thanks for submitting a ticket on the Euro NGCP currently symbol issue.

On Tue, Jun 12, 2012 at 3:12 PM, Daniel Tiefnig <dtiefnig at sipwise.com> wrote:
> On 06/12/2012 11:10 PM, Isaac McDonald wrote:
>> Hello,
>
> Hej.
>
>> According to the manual "The billing profiles may define a base fee
>> and free time or free money per billing interval. Unused free time
>> or money automatically expires at the end of the billing interval."
>> I understand this to mean that the billing system is based on a
>> prepaid model?
>
> The billing system of the CE only supports postpaid models. The quoted
> statements apply nonetheless.
>
>> Is it possible to have the account show a negative balance so I can
>> use the system in a post-paid model? Am I going about this the wrong
>> way?
>
> The account balance is not decreased below zero, money is only taken
> from the balance if the balance is positive. The rating engine will take
> money from the balance as long as it is positive, and will export CDRs
> with a rate of "0". When the balance is zero, the CDRs wil have the
> customer cost set to the actual cost. This is done to support the "free
> money" setting of the billing profile, which is added to the account
> balance at the beginning of each billing interval (month).
>
> The interval balance will show the complete amount (both taken from the
> balance and customer costs in the CDR) of money spent. If you want to
> get the amount of money to invoice the customer without the "free
> money", you'll have to call get_voip_account_fees() in the SOAP/XML-RPC
> interface, or process the exported CDRs in an external billing system.
>
>> Why did the system allow me to place a call if there is no money on
>> the account?
>
> Because it's a postpaid system. The CE does not have a call control
> module which allows to deny or interrupt calls based on account
> balances, so prepaid balances can not be supported. The PRO has such a
> call control module, and thus also supports prepaid billing profiles.
>
>> How do I change the currency symbol on the account page to a $
>> instead of the Euro symbol?
>
> In the NGCP Administration Interface? This should change automatically
> when the currency symbol is changed in the billing profile. I've created
> a ticket for that. It's only a visual problem, and does not have any
> functional impact. The CSC interface does show the correct currency
> based on the billing profiles already.
>
> br,
> daniel
>
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