[Spce-user] Outgoing CDR Records

[Andreas Granig]

Hi,

Looks like you deleted the subscriber via SOAP or XMLRPC before the 
rating process went over its CDRs. There is a SOAP function called 
something like terminate_subscriber (don't know it by heart, please 
check the WSDL) which the admin panel uses (instead of 
delete_subscriber) when you "delete" a subscriber to prevent exactly 
this issue. Only really delete subscribers if you're sure their CDRs got 
rated, so the safe way is to terminate them, wait for a grace period 
(e.g. couple of days or at least until you're 100% sure the CDRs of the 
subscribers got rated), then finally delete them.

The only way to get your rating up-and-running again now is to update 
the accounting.cdr table manually by setting the rating_status to "ok" 
for source_subscriber_id=7f7c19f9-92d2-432b-a845-fbeea01727a8.

Andreas

On 02/08/2013 10:01 PM, Kevin Masse wrote:
> Thank you for the reply, the UUID 7f7c19f9-92d2-432b-a845-fbeea01727a8
> does not exist.
>
> I cannot locate a contract id because the UUID is not in the database.
> I searched via the Web Admin portal and right out of the database
> exactly where you stated to look.
>
>
> Could it be a stale record in the database in an additional location?
>
> Regards,
> Kevin
>
>
>
> -----Original Message-----
> From: Andreas Granig [mailto:agranig at sipwise.com]
> Sent: Friday, February 08, 2013 3:27 PM
> To: Kevin Masse
> Cc: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] Outgoing CDR Records
>
> Hi,
>
> On 02/08/2013 07:42 PM, Kevin Masse wrote:
>> Andreas I have provided the following based on your request.
> Additionally I did not manually edit any of the database files.
>>
>> mysql> select * FROM contracts where
>> mysql> id='7f7c19f9-92d2-432b-a845-fbeea01727a8'\G
>
> This is not the contract id, it's the uuid of the subscriber. You can
> find the contract id for this uuid in the account_id column of
> provisioning.voip_subscribers (or more easily in the web admin panel).
>
> Andreas
>