[Spce-user] Fail to register my first device :(

[Kevin Masse]

Please provide the ngrep-sip of the registration attempt.

 

Kevin

 

 

 

From: African Axess African Axess [mailto:axessofficetheo at gmail.com] 
Sent: Tuesday, February 12, 2013 12:34 PM
To: Kevin Masse
Cc: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Fail to register my first device :(

 

Hi

 

Thanks so much for the quick replies. I have literally just installed
this and am not at all familiar with it yet - for example I was lost as
to which logfile to check :-( - now I know. I see no attempt coming
through for my registration in those logs.

 

It is making it to the server - as per the tcpdump output I gave. Not
blacklisted. It's running as a full installation (not a template) on a
virtual server.

 

I created a domain. Then created a subsriber, called it user10, and
pass. Putting those details in my softphone or my SNOM 300 gets me
nowhere - as I said it gets to the server. IPtables -L - looks right I
think?

 

Chain INPUT (policy ACCEPT)

target     prot opt source               destination

MEDIAPROXY  udp  --  anywhere             anywhere            id 0

 

Chain FORWARD (policy ACCEPT)

target     prot opt source               destination

 

Chain OUTPUT (policy ACCEPT)

target     prot opt source               destination

 

 

On Tue, Feb 12, 2013 at 6:16 PM, Kevin Masse <kmasse at questblue.com>
wrote:

Good morning, have you tried watching ngrep-sip from a command line to
see if the registration request are actually making it to the server?

 

Also it would be helpful to know and understand what your setup is like.
For example what is the environment, Dedicated? Virtual System? 

Are you blacklisted in the Admin portal with the IP of the device you
are trying to register?  What steps have you done in the Subscriber
process, Etc?

 

 

Kevin

 

 

 

From: spce-user-bounces at lists.sipwise.com
[mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of African Axess
African Axess
Sent: Tuesday, February 12, 2013 11:12 AM
To: spce-user at lists.sipwise.com
Subject: [Spce-user] Fail to register my first device :(

 

Hi

 

I have installed sipwise ce as a test box. All "appears" to be running
fine but I cannot register a device no matter what I try. I'm a bit lost
as to where to start looking, but did to a tcpdump which gives me:

 

 

"Ip-of-sipwise-server > public-ip-of-adsl: ICMP ip-of-sipwise-server udp
port sip unreachable

 

Any words of wisdom where to start?

 

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