[Spce-user] Fail to register my first device :(

African Axess African Axess axessofficetheo at gmail.com
Tue Feb 12 12:34:02 EST 2013


Hi

Thanks so much for the quick replies. I have literally just installed this
and am not at all familiar with it yet - for example I was lost as to which
logfile to check :-( - now I know. I see no attempt coming through for my
registration in those logs.

It is making it to the server - as per the tcpdump output I gave. Not
blacklisted. It's running as a full installation (not a template) on a
virtual server.

I created a domain. Then created a subsriber, called it user10, and pass.
Putting those details in my softphone or my SNOM 300 gets me nowhere - as I
said it gets to the server. IPtables -L - looks right I think?

Chain INPUT (policy ACCEPT)
target     prot opt source               destination
MEDIAPROXY  udp  --  anywhere             anywhere            id 0

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination


On Tue, Feb 12, 2013 at 6:16 PM, Kevin Masse <kmasse at questblue.com> wrote:

> Good morning, have you tried watching ngrep-sip from a command line to see
> if the registration request are actually making it to the server?****
>
> ** **
>
> Also it would be helpful to know and understand what your setup is like.
> For example what is the environment, Dedicated? Virtual System? ****
>
> Are you blacklisted in the Admin portal with the IP of the device you are
> trying to register?  What steps have you done in the Subscriber process,
> Etc?****
>
> ** **
>
> ** **
>
> Kevin****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* spce-user-bounces at lists.sipwise.com [mailto:
> spce-user-bounces at lists.sipwise.com] *On Behalf Of *African Axess African
> Axess
> *Sent:* Tuesday, February 12, 2013 11:12 AM
> *To:* spce-user at lists.sipwise.com
> *Subject:* [Spce-user] Fail to register my first device :(****
>
> ** **
>
> Hi****
>
> ** **
>
> I have installed sipwise ce as a test box. All "appears" to be running
> fine but I cannot register a device no matter what I try. I'm a bit lost as
> to where to start looking, but did to a tcpdump which gives me:****
>
> ** **
>
> ** **
>
> "Ip-of-sipwise-server > public-ip-of-adsl: ICMP ip-of-sipwise-server udp
> port sip unreachable****
>
> ** **
>
> Any words of wisdom where to start?****
>
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