[Spce-user] SPCE and NAT

Daniel Grotti dgrotti at sipwise.com
Wed Feb 13 09:01:09 EST 2013


Hi Dave,

Some SIP client(like Cisco SPA devices for example) support the "NAT
Keep Alive" feature. 
You can try to enable it.

Daniel




On 02/13/2013 02:55 PM, Dave Massey wrote:
> Hey all.
>
> Is there any requirement for the client/ATA to have specific NAT settings enabled if the ATA is behind a NAT consumer router?
> SPCE is on a public IP.  
>
> I have one case where the ATA loses connection/will not register to SPCE after some time (24 hours?) and requires resetting all the equipment/router and it will re-establish connection.
> I havent enabled any specific NAT things in any ATAs and its only a problem with this one customer, perhaps their D-link router?
> Other cases even with the ATAs behind double NAT and everything is fine.
> Re-Registration time is 60 seconds, I figure thats lots to keep holes open in NAT routers.
>
> Any thing that might have to be checked?
> I know this probably not specific to SPCE.
>
> Thanks!
>
> Dave
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