[Spce-user] Upper registration to Asterisk - phones unreachable after a while

[Theo]

Hi Daniel

I have just tried that - let's see if it does the trick. I had assumed that
a new registration attempt every 30 seconds or so would do the trick.
Strange enough, it DOES sent a registration, but the webinterface on
sipwise shows the last registration as 30 minutes ago. It also shows, under
active registrations NAT = no. But the phone is behind NAT - is there a
setting similar to ASTERISK where one specifies that or is it meant to just
detect it?

Cheers

Theo

On Fri, Feb 15, 2013 at 10:16 AM, Daniel Grotti <dgrotti at sipwise.com> wrote:

> Hi,
> if the client is behind nat you can try to set a nat keep alive on the
> snom.
>
> Daniel
>
>
>
> Sent from Samsung Mobile
>
>
>
> African Axess African Axess <axessofficetheo at gmail.com> wrote:
>
>
> Hi
>
> With the help of this list I have upper registration working and can phone
> between extensions. However, at (seemingly) random, the devices cannot be
> reached. All appears fine and they appear registered, but when I make the
> call it doesn't work, until I log into my device and click "re-register".
> The proxy log is fairly clear:
>
> Feb 15 08:13:22 sipwise /usr/sbin/kamailio[2138]: INFO: <script>: Local
> user offline - R=sip:user404 at my.domain.com:5060
> ;uuid=c6d7434d-5026-4394-86d5-d3c43d2fd2cc
>
> telling me that the user is offline. Question of course is - how do I
> avoid them going offline. The phones are set to re-register every 60
> seconds, but that doesn't seem to do the trick. Once this happens, only a
> physical "re-register" the phone by doing it manually gets it back up
> again. This is with SNOM 300 phones.
>
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