[Spce-user] Upper registration to Asterisk - phones unreachable after a while

[Theo]

Hi

Nope, the problem persists. Been fine for a couple of hours. Then all of a
sudden - local user offline. Will try 2, 3 times, then the 4th time it's
online again, presumably because a registration came through or
whatever.......

On Fri, Feb 15, 2013 at 10:28 AM, Theo <axessofficetheo at gmail.com> wrote:

> Hi Daniel
>
> I have just tried that - let's see if it does the trick. I had assumed
> that a new registration attempt every 30 seconds or so would do the trick.
> Strange enough, it DOES sent a registration, but the webinterface on
> sipwise shows the last registration as 30 minutes ago. It also shows, under
> active registrations NAT = no. But the phone is behind NAT - is there a
> setting similar to ASTERISK where one specifies that or is it meant to just
> detect it?
>
> Cheers
>
> Theo
>
>
> On Fri, Feb 15, 2013 at 10:16 AM, Daniel Grotti <dgrotti at sipwise.com>wrote:
>
>> Hi,
>> if the client is behind nat you can try to set a nat keep alive on the
>> snom.
>>
>> Daniel
>>
>>
>>
>> Sent from Samsung Mobile
>>
>>
>>
>> African Axess African Axess <axessofficetheo at gmail.com> wrote:
>>
>>
>> Hi
>>
>> With the help of this list I have upper registration working and can
>> phone between extensions. However, at (seemingly) random, the devices
>> cannot be reached. All appears fine and they appear registered, but when I
>> make the call it doesn't work, until I log into my device and click
>> "re-register". The proxy log is fairly clear:
>>
>> Feb 15 08:13:22 sipwise /usr/sbin/kamailio[2138]: INFO: <script>: Local
>> user offline - R=sip:user404 at my.domain.com:5060
>> ;uuid=c6d7434d-5026-4394-86d5-d3c43d2fd2cc
>>
>> telling me that the user is offline. Question of course is - how do I
>> avoid them going offline. The phones are set to re-register every 60
>> seconds, but that doesn't seem to do the trick. Once this happens, only a
>> physical "re-register" the phone by doing it manually gets it back up
>> again. This is with SNOM 300 phones.
>>
>
>
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