[Spce-user] Upper registration to Asterisk - phones unreachable after a while

[Daniel Grotti]

Hi Theo,
If SPCE didn't figure out that your client is behind nat, then it won't
perform the nat_sipping.
What are the network of your client,of your NAT device and of your SCPE ?

Daniel




On 02/15/2013 12:37 PM, Theo wrote:
> Hi
>
> Nope, the problem persists. Been fine for a couple of hours. Then all
> of a sudden - local user offline. Will try 2, 3 times, then the 4th
> time it's online again, presumably because a registration came through
> or whatever.......
>
> On Fri, Feb 15, 2013 at 10:28 AM, Theo <axessofficetheo at gmail.com
> <mailto:axessofficetheo at gmail.com>> wrote:
>
>     Hi Daniel
>
>     I have just tried that - let's see if it does the trick. I had
>     assumed that a new registration attempt every 30 seconds or so
>     would do the trick. Strange enough, it DOES sent a registration,
>     but the webinterface on sipwise shows the last registration as 30
>     minutes ago. It also shows, under active registrations NAT = no.
>     But the phone is behind NAT - is there a setting similar to
>     ASTERISK where one specifies that or is it meant to just detect it?
>
>     Cheers
>
>     Theo
>
>
>     On Fri, Feb 15, 2013 at 10:16 AM, Daniel Grotti
>     <dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>> wrote:
>
>         Hi,
>         if the client is behind nat you can try to set a nat keep
>         alive on the snom. 
>
>         Daniel
>
>
>
>         Sent from Samsung Mobile
>
>
>
>         African Axess African Axess <axessofficetheo at gmail.com
>         <mailto:axessofficetheo at gmail.com>> wrote:
>
>
>         Hi
>
>         With the help of this list I have upper registration working
>         and can phone between extensions. However, at (seemingly)
>         random, the devices cannot be reached. All appears fine and
>         they appear registered, but when I make the call it doesn't
>         work, until I log into my device and click "re-register". The
>         proxy log is fairly clear:
>
>         Feb 15 08:13:22 sipwise /usr/sbin/kamailio[2138]: INFO:
>         <script>: Local user offline -
>         R=sip:user404 at my.domain.com:5060;uuid=c6d7434d-5026-4394-86d5-d3c43d2fd2cc
>
>         telling me that the user is offline. Question of course is -
>         how do I avoid them going offline. The phones are set to
>         re-register every 60 seconds, but that doesn't seem to do the
>         trick. Once this happens, only a physical "re-register" the
>         phone by doing it manually gets it back up again. This is with
>         SNOM 300 phones.
>
>
>

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