[Spce-user] Upper registration to Asterisk - phones unreachable after a while

[Theo]

HI Daniel

SCPE - open internet, no NAT in front, nor any firewall. Device is on a
simple network with a TP-Link router which means it's behind NAT. What
could be the cause of the SCPE not detecting NAT?

On Fri, Feb 15, 2013 at 1:54 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:

>  Hi Theo,
> If SPCE didn't figure out that your client is behind nat, then it won't
> perform the nat_sipping.
> What are the network of your client,of your NAT device and of your SCPE ?
>
> Daniel
>
>
>
>
>
> On 02/15/2013 12:37 PM, Theo wrote:
>
> Hi
>
>  Nope, the problem persists. Been fine for a couple of hours. Then all of
> a sudden - local user offline. Will try 2, 3 times, then the 4th time it's
> online again, presumably because a registration came through or
> whatever.......
>
> On Fri, Feb 15, 2013 at 10:28 AM, Theo <axessofficetheo at gmail.com> wrote:
>
>> Hi Daniel
>>
>>  I have just tried that - let's see if it does the trick. I had assumed
>> that a new registration attempt every 30 seconds or so would do the trick.
>> Strange enough, it DOES sent a registration, but the webinterface on
>> sipwise shows the last registration as 30 minutes ago. It also shows, under
>> active registrations NAT = no. But the phone is behind NAT - is there a
>> setting similar to ASTERISK where one specifies that or is it meant to just
>> detect it?
>>
>>  Cheers
>>
>>  Theo
>>
>>
>> On Fri, Feb 15, 2013 at 10:16 AM, Daniel Grotti <dgrotti at sipwise.com>wrote:
>>
>>> Hi,
>>> if the client is behind nat you can try to set a nat keep alive on the
>>> snom.
>>>
>>>  Daniel
>>>
>>>
>>>
>>> Sent from Samsung Mobile
>>>
>>>
>>>
>>> African Axess African Axess <axessofficetheo at gmail.com> wrote:
>>>
>>>
>>> Hi
>>>
>>>  With the help of this list I have upper registration working and can
>>> phone between extensions. However, at (seemingly) random, the devices
>>> cannot be reached. All appears fine and they appear registered, but when I
>>> make the call it doesn't work, until I log into my device and click
>>> "re-register". The proxy log is fairly clear:
>>>
>>>  Feb 15 08:13:22 sipwise /usr/sbin/kamailio[2138]: INFO: <script>:
>>> Local user offline -
>>> R=sip:user404 at my.domain.com:5060;uuid=c6d7434d-5026-4394-86d5-d3c43d2fd2cc
>>>
>>>  telling me that the user is offline. Question of course is - how do I
>>> avoid them going offline. The phones are set to re-register every 60
>>> seconds, but that doesn't seem to do the trick. Once this happens, only a
>>> physical "re-register" the phone by doing it manually gets it back up
>>> again. This is with SNOM 300 phones.
>>>
>>
>>
>
>
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