[Spce-user] Voicemail troubles 2.7 fresh install

[Jeremie Chism]

In 2.6 when a sub dials 2000 it goes right into voicemail. In 2.7 it asks for a mailbox number. 

Sent from my iPhone

On Jan 2, 2013, at 3:20 PM, dave at optionsdsl.ca wrote:

> OK I did that, and it fixed that problem,.  But now when someone tries to
> leave a message, it will take it, but I get the following log errors, and
> the voicemail never gets delivered to the subscriber:
> 
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
> ast_translator_build_path: No translator path from unknown to g723
> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
> ast_writestream: Unable to translate to format wav49, source format slin
> 
> 
>> Hi Dave,
>> 
>> you are right; there was a problem with asterisk ODBC credentials.
>> Please run 'apt-get update; apt-get upgrade && ngcpcfg apply' to fix it.
>> 
>> Thank for the report.
>> 
>> On 12/31/2012 04:24 AM, Dave Massey wrote:
>>> I was having trouble with voicemail in 2.7 after upgrade from 2.6 so I
>>> installed a test very basic config 2.7 install in a VM  and got the same
>>> results.
>>> 
>>>  It works OK if I dial 2000, asterisk answers. But it doesnt seem to
>>> authenticate the user.?  It just asks for mailbox right away instead
>>> of asking for password.
>>> 
>>> I get the following in the log.
>>> 
>>> Dec 30 22:15:24 sip asterisk[2166]: NOTICE[4239]: res_odbc.c:537 in
>>> odbc_obj_connect: Connecting asterisk
>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:562 in
>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>> 'asterisk'@'localhost' (using password: YE
>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:467 in
>>> ast_odbc_request_obj: Failed to connect to asterisk
>>> Dec 30 22:15:24 sip asterisk[2166]: ERROR[4239]: res_config_odbc.c:130
>>> in realtime_odbc: No database handle available with the name of
>>> 'asterisk' (check res_odbc.conf)
>>> Dec 30 22:15:26 sip asterisk[2166]: WARNING[4239]: app_voicemail.c:7189
>>> in vm_authenticate: Couldn't read username
>>> 
>>> 
>>> Also if I dial into a customer with voicemail enabled and it forwards to
>>> voicebox, it terminates the call and I get the following similar error:
>>> 
>>> Dec 30 22:18:08 sip asterisk[2166]: NOTICE[5205]: res_odbc.c:537 in
>>> odbc_obj_connect: Connecting asterisk
>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:562 in
>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>> 'asterisk'@'localhost' (using password: YE
>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:467 in
>>> ast_odbc_request_obj: Failed to connect to asterisk
>>> Dec 30 22:18:08 sip asterisk[2166]: ERROR[5205]: res_config_odbc.c:130
>>> in realtime_odbc: No database handle available with the name of
>>> 'asterisk' (check res_odbc.conf)
>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: app_voicemail.c:3972
>>> in leave_voicemail: No entry in voicemail config file for '12893230679'
>>> 
>>> Mysql Problem I guess just not sure where to look.  I havent set any
>>> passwords on anything.
>>> 
>>> 
>>> This is a basic install with one subscriber, and one peer.   No funny
>>> stuff.
>>> Any ideas?
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
>>> http://lists.sipwise.com/listinfo/spce-user
> 
> 
> 
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