[Spce-user] Voicemail troubles 2.7 fresh install

[Andrew Pogrebennyk]

Hi Jeremie,
have you done 'apt-get update && apt-get upgrade && ngcpcfg apply'?

On 01/03/2013 03:26 AM, Jeremie Chism wrote:
> In 2.6 when a sub dials 2000 it goes right into voicemail. In 2.7 it asks for a mailbox number. 
> 
> Sent from my iPhone
> 
> On Jan 2, 2013, at 3:20 PM, dave at optionsdsl.ca wrote:
> 
>> OK I did that, and it fixed that problem,.  But now when someone tries to
>> leave a message, it will take it, but I get the following log errors, and
>> the voicemail never gets delivered to the subscriber:
>>
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>> ast_translator_build_path: No translator path from unknown to g723
>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>> ast_writestream: Unable to translate to format wav49, source format slin
>>
>>
>>> Hi Dave,
>>>
>>> you are right; there was a problem with asterisk ODBC credentials.
>>> Please run 'apt-get update; apt-get upgrade && ngcpcfg apply' to fix it.
>>>
>>> Thank for the report.
>>>
>>> On 12/31/2012 04:24 AM, Dave Massey wrote:
>>>> I was having trouble with voicemail in 2.7 after upgrade from 2.6 so I
>>>> installed a test very basic config 2.7 install in a VM  and got the same
>>>> results.
>>>>
>>>>  It works OK if I dial 2000, asterisk answers. But it doesnt seem to
>>>> authenticate the user.?  It just asks for mailbox right away instead
>>>> of asking for password.
>>>>
>>>> I get the following in the log.
>>>>
>>>> Dec 30 22:15:24 sip asterisk[2166]: NOTICE[4239]: res_odbc.c:537 in
>>>> odbc_obj_connect: Connecting asterisk
>>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:562 in
>>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>>> 'asterisk'@'localhost' (using password: YE
>>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:467 in
>>>> ast_odbc_request_obj: Failed to connect to asterisk
>>>> Dec 30 22:15:24 sip asterisk[2166]: ERROR[4239]: res_config_odbc.c:130
>>>> in realtime_odbc: No database handle available with the name of
>>>> 'asterisk' (check res_odbc.conf)
>>>> Dec 30 22:15:26 sip asterisk[2166]: WARNING[4239]: app_voicemail.c:7189
>>>> in vm_authenticate: Couldn't read username
>>>>
>>>>
>>>> Also if I dial into a customer with voicemail enabled and it forwards to
>>>> voicebox, it terminates the call and I get the following similar error:
>>>>
>>>> Dec 30 22:18:08 sip asterisk[2166]: NOTICE[5205]: res_odbc.c:537 in
>>>> odbc_obj_connect: Connecting asterisk
>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:562 in
>>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>>> 'asterisk'@'localhost' (using password: YE
>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:467 in
>>>> ast_odbc_request_obj: Failed to connect to asterisk
>>>> Dec 30 22:18:08 sip asterisk[2166]: ERROR[5205]: res_config_odbc.c:130
>>>> in realtime_odbc: No database handle available with the name of
>>>> 'asterisk' (check res_odbc.conf)
>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: app_voicemail.c:3972
>>>> in leave_voicemail: No entry in voicemail config file for '12893230679'
>>>>
>>>> Mysql Problem I guess just not sure where to look.  I havent set any
>>>> passwords on anything.
>>>>
>>>>
>>>> This is a basic install with one subscriber, and one peer.   No funny
>>>> stuff.
>>>> Any ideas?
>>>>
>>>>
>>>>
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>>
>>
>>
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