[Spce-user] Voicemail troubles 2.7 fresh install

[Jeremie Chism]

Is 2.6 still available for download as this seems to be the version I need to stay with for the time being. 

Sent from my iPhone

On Jan 3, 2013, at 4:30 AM, Andrew Pogrebennyk <apogrebennyk at sipwise.com> wrote:

> Hi Jeremie,
> have you done 'apt-get update && apt-get upgrade && ngcpcfg apply'?
> 
> On 01/03/2013 03:26 AM, Jeremie Chism wrote:
>> In 2.6 when a sub dials 2000 it goes right into voicemail. In 2.7 it asks for a mailbox number. 
>> 
>> Sent from my iPhone
>> 
>> On Jan 2, 2013, at 3:20 PM, dave at optionsdsl.ca wrote:
>> 
>>> OK I did that, and it fixed that problem,.  But now when someone tries to
>>> leave a message, it will take it, but I get the following log errors, and
>>> the voicemail never gets delivered to the subscriber:
>>> 
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: translate.c:288 in
>>> ast_translator_build_path: No translator path from unknown to g723
>>> Jan  2 15:45:51 sip asterisk[2166]: WARNING[20188]: file.c:200 in
>>> ast_writestream: Unable to translate to format wav49, source format slin
>>> 
>>> 
>>>> Hi Dave,
>>>> 
>>>> you are right; there was a problem with asterisk ODBC credentials.
>>>> Please run 'apt-get update; apt-get upgrade && ngcpcfg apply' to fix it.
>>>> 
>>>> Thank for the report.
>>>> 
>>>> On 12/31/2012 04:24 AM, Dave Massey wrote:
>>>>> I was having trouble with voicemail in 2.7 after upgrade from 2.6 so I
>>>>> installed a test very basic config 2.7 install in a VM  and got the same
>>>>> results.
>>>>> 
>>>>> It works OK if I dial 2000, asterisk answers. But it doesnt seem to
>>>>> authenticate the user.?  It just asks for mailbox right away instead
>>>>> of asking for password.
>>>>> 
>>>>> I get the following in the log.
>>>>> 
>>>>> Dec 30 22:15:24 sip asterisk[2166]: NOTICE[4239]: res_odbc.c:537 in
>>>>> odbc_obj_connect: Connecting asterisk
>>>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:562 in
>>>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>>>> 'asterisk'@'localhost' (using password: YE
>>>>> Dec 30 22:15:24 sip asterisk[2166]: WARNING[4239]: res_odbc.c:467 in
>>>>> ast_odbc_request_obj: Failed to connect to asterisk
>>>>> Dec 30 22:15:24 sip asterisk[2166]: ERROR[4239]: res_config_odbc.c:130
>>>>> in realtime_odbc: No database handle available with the name of
>>>>> 'asterisk' (check res_odbc.conf)
>>>>> Dec 30 22:15:26 sip asterisk[2166]: WARNING[4239]: app_voicemail.c:7189
>>>>> in vm_authenticate: Couldn't read username
>>>>> 
>>>>> 
>>>>> Also if I dial into a customer with voicemail enabled and it forwards to
>>>>> voicebox, it terminates the call and I get the following similar error:
>>>>> 
>>>>> Dec 30 22:18:08 sip asterisk[2166]: NOTICE[5205]: res_odbc.c:537 in
>>>>> odbc_obj_connect: Connecting asterisk
>>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:562 in
>>>>> odbc_obj_connect: res_odbc: Error SQLConnect=-1 errno=1045
>>>>> [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user
>>>>> 'asterisk'@'localhost' (using password: YE
>>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: res_odbc.c:467 in
>>>>> ast_odbc_request_obj: Failed to connect to asterisk
>>>>> Dec 30 22:18:08 sip asterisk[2166]: ERROR[5205]: res_config_odbc.c:130
>>>>> in realtime_odbc: No database handle available with the name of
>>>>> 'asterisk' (check res_odbc.conf)
>>>>> Dec 30 22:18:08 sip asterisk[2166]: WARNING[5205]: app_voicemail.c:3972
>>>>> in leave_voicemail: No entry in voicemail config file for '12893230679'
>>>>> 
>>>>> Mysql Problem I guess just not sure where to look.  I havent set any
>>>>> passwords on anything.
>>>>> 
>>>>> 
>>>>> This is a basic install with one subscriber, and one peer.   No funny
>>>>> stuff.
>>>>> Any ideas?
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
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>>>>> Spce-user at lists.sipwise.com
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>>> 
>>> 
>>> 
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