[Spce-user] billing lines

[Andreas Granig]

Hi,

On 01/12/2013 04:19 AM, Joan Cifre (ibred) wrote:
> Reviewing billing files we have detected some strange lines. In some
> cases it marks as established call some called numbers that are
> impossible to establish a call. e.g.

Just grep the old logs for the call-id saved in the CDRs to check what 
happend.

> Also, we are detecting very long calls. Of course it can be possible but
> it is strange, it's as if the user hangs up the phone but the call did
> not end.

This is easily possible if session timers are deactivated. Again, check 
the logs, it should reveal what happened.

Andreas