[Spce-user] Outgoing CDR Records

[Kevin Masse]

It appears that I have found one particular issue:

If I attempt to start the ngcp-rate-o-mat service see below:

service ngcp-rate-o-mat start
/var/log/ngcp# rollback ineffective with AutoCommit enabled at /usr/sbin/rate-o-mat line 91.
rollback ineffective with AutoCommit enabled at /usr/sbin/rate-o-mat line 92.
Error rating CDR batch: No reseller info for user id 7f7c19f9-92d2-432b-a845-fbeea01727a8 found

I tried researching this particular error and I did not find anything in the list, however I may have been searching for the wrong item.

Kevin




-----Original Message-----
From: spce-user-bounces at lists.sipwise.com [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Jon Bonilla (Manwe)
Sent: Wednesday, January 30, 2013 1:08 PM
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Outgoing CDR Records

El Wed, 30 Jan 2013 09:20:58 -0500
"Kevin Masse" <kmasse at questblue.com> escribió:

> Hello, I have come across an odd situation.  I cannot find another 
> thread in the list regarding this exact situation.
> 
>  
> 
>        incoming  missed  outgoing  failed
> 
>  
> 
> In the CDR's tab of the subscriber I am showing all incoming calls 
> without any issue but I do not show any record of outgoing.
> 
>  
> 
> Have I missed a Check Mark somewhere or un-checked something that may 
> have caused outgoing not to appear in the CDR Tab?
> 
>  
> 
> I do have records going back to my first week or so working on getting 
> the system running where I did have calls in the CDR for outgoing and 
> now that has stopped.
> 
> I have a "by the book installation" I did not modify anything outside 
> of the manual to my knowledge.
> 

Is rate-o-mat running?

Did you make an outgoing call and see if the call is shown somehow? Would be nice to check the call in the proxy logs, then in the mediator logs, mysql database and finally web interface.

First things first. Make an outgoing call that it's stablished and then let's see if the call shows in any way. And let's see that mediator and rate-o-mat are up and running.