[Spce-user] random registration dropping

[Stephen Donovan]

I have done the update, 2 days ago.

I'm finding this issue only with Linksys SPA8000 ATAs.  I swapped a client yesterday to a grandstream gxw4024 I had on the shelf, all problems are gone.  Other Linksys models are functioning well.  Jeremie Chism may be able to chime in with his experiences with the Linksys units as well, his customers are on our server as well.  I see the 401 on first attempt, I understand that to be the case, what I'm seeing is multiple attempts at every registration renewal.  I have the limit increased to 10 before banning so they do not get banned now but this still causes a 20 sec to 1 min interruption in service at most registration renewals but not all.

Again, only seeing this on SPA8000 units, nothing else.  I'm deploying all new grandstream units going forward and have had no issues with them.

Stephen



________________________________________
From: Jon Bonilla [jbonilla at sipwise.com]
Sent: Thursday, March 14, 2013 3:49 PM
To: spce-user@
Cc: Stephen Donovan
Subject: Re: [Spce-user] random registration dropping

El Thu, 14 Mar 2013 19:57:28 +0000
Stephen Donovan <Stephen at newbreakcommunications.com> escribió:

> If I'm understanding correctly, the templates are for provisioning ?

No. Templates are related to the configuration files. Just to be sure that
you're running latest versions. You can run "apt-get update && apt-get upgrade
&& ngcpcfg apply"

>  I'm not
> currently using any provisioning, actually, we haven't figured out how to
> make it work.  Each ATA is manually configured and managed by us, we do not
> let the end user touch anything.  Credentials are correct, we will see one
> failed attempt and a couple seconds later a successful registration with no
> action on our part.
>

This is correct as the first attempt will receive a 401 and the second one will
receive the 200ok. That way the user is not banned as you need 3 attempts to be
banned with the default settings.