[Spce-user] Connect softphone to SIPWISE

[Jon Bonilla (Manwe)]

El Sat, 23 Mar 2013 17:36:19 -0000
"Ahmed Murad" <am at sipalto.com> escribió:

> Hello,
> 
>  
> 
> I have been following your guides and successfully created & connected to a
> couple of external peers.
> 
>  
> 
> However I am having trouble connecting a softphone to our first subscriber.
> I have created the domain, account and subscriber.
> 
>  
> 
> But I get a timeout 500 error when I try to connect the softphone to the
> subscriber, I have ensured there are no firewall rules causing the timeout.
> 
>  
> 
> Please could you point me in the right direction in regards to
> troubleshooting, is there anything I've missed?
> 
>  
> 

Please do a ngre-sip capture in the systeem and let us check the
incoming/outgoing traffic.

Also, you can check /var/log/ngcp/kamaiio-proxy.log to check if REGISTER
requests are arriving and what's going on with them.

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