[Spce-user] Remove Billing profile from customer

[Martin Stix]

Hi!

Null is clear now. I've made a view testcalls this morning and checked
cdr's, but the calls don't get written out, cdr's are empty. Did I break
something up when changing billing profile?

Thanks


mit freundlichen Grüßen
best regards
Martin Stix
CEO
pluteus communication solutions
ms at pluteus.at
www.pluteus.at
Dampfsägestraße 17
3300 Amstetten
Austria
tel.: +43 7472 28165 20
fax.: +43 7472 28165 22

-----Ursprüngliche Nachricht-----
Von: spce-user-bounces at lists.sipwise.com
[mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Gavin Sweet
Gesendet: Mittwoch, 20. November 2013 14:59
An: 'Andreas Granig'; spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] Remove Billing profile from customer

Just following this up ...

When a billing profile is applied to a customer the associated date comes
up Null. 
I noticed the screen shot in Martins post showed the same issue.

When we've created customers over the api, we have also experienced the
same issue.
At the moment we are doing this on a lab system, but my guess is that
rate-o-mat will fail if date is null.

Is this a bug?

Regards,
Gavin


> -----Original Message-----
> From: spce-user-bounces at lists.sipwise.com [mailto:spce-user- 
> bounces at lists.sipwise.com] On Behalf Of Andreas Granig
> Sent: 20 November 2013 13:19
> To: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] Remove Billing profile from customer
> 
> Hi,
> 
> On 11/20/2013 02:00 PM, Martin Stix wrote:
> > How can I remove a billing profile from cutomer?
> >
> > Everytime I change it it's just being added to the list, and the 
> > others don't get removed:
> 
> You can't really. If you re-assign a billing profile for a customer, 
> the new profile only gets active at the time of the re-assignment.
> 
> Since the rating of the calls is decoupled from the calls itself, the 
> rating engine needs to know which billing profile was active at the 
> time of the call, instead of which billing profile is active now.
> 
> Otherwise, if you'd stop the rating for some days, and in the 
> meanwhile change the billing profile of the customer, then start the 
> rating again, the old calls would be rated with a billing profile 
> which only got active days after the call happened. Same applies if 
> you want to re-rate old calls, where you'd also want to use the 
> billing profile active at the time of the actual call.
> 
> Andreas
> 
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