[Spce-user] Remove Billing profile from customer

[Aníbal Cañada]

Are you running Sipwise in a virtualized enviroment?

Anibal cañada


> El 21/11/2013, a las 16:37, "Martin Stix" <ms at pluteus.at> escribió:
> 
> Hi!
> 
> I've added a new subscriber, this one doesn't get treated in CDR as well.
> 
> Is there a setting or reason if a subscriber's calls don't get written to
> CDR?
> 
> Thanks
> 
> 
> mit freundlichen Grüßen
> best regards
> Martin Stix
> CEO
> pluteus communication solutions
> ms at pluteus.at
> www.pluteus.at
> Dampfsägestraße 17
> 3300 Amstetten
> Austria
> tel.: +43 7472 28165 20
> fax.: +43 7472 28165 22
> 
> -----Ursprüngliche Nachricht-----
> Von: spce-user-bounces at lists.sipwise.com
> [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Martin Stix
> Gesendet: Donnerstag, 21. November 2013 09:07
> An: gavin.sweet at skyracktelecom.com; 'Andreas Granig';
> spce-user at lists.sipwise.com
> Betreff: Re: [Spce-user] Remove Billing profile from customer
> 
> Hi!
> 
> Null is clear now. I've made a view testcalls this morning and checked
> cdr's, but the calls don't get written out, cdr's are empty. Did I break
> something up when changing billing profile?
> 
> Thanks
> 
> 
> mit freundlichen Grüßen
> best regards
> Martin Stix
> CEO
> pluteus communication solutions
> ms at pluteus.at
> www.pluteus.at
> Dampfsägestraße 17
> 3300 Amstetten
> Austria
> tel.: +43 7472 28165 20
> fax.: +43 7472 28165 22
> 
> -----Ursprüngliche Nachricht-----
> Von: spce-user-bounces at lists.sipwise.com
> [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Gavin Sweet
> Gesendet: Mittwoch, 20. November 2013 14:59
> An: 'Andreas Granig'; spce-user at lists.sipwise.com
> Betreff: Re: [Spce-user] Remove Billing profile from customer
> 
> Just following this up ...
> 
> When a billing profile is applied to a customer the associated date comes
> up Null. 
> I noticed the screen shot in Martins post showed the same issue.
> 
> When we've created customers over the api, we have also experienced the
> same issue.
> At the moment we are doing this on a lab system, but my guess is that
> rate-o-mat will fail if date is null.
> 
> Is this a bug?
> 
> Regards,
> Gavin
> 
> 
>> -----Original Message-----
>> From: spce-user-bounces at lists.sipwise.com [mailto:spce-user- 
>> bounces at lists.sipwise.com] On Behalf Of Andreas Granig
>> Sent: 20 November 2013 13:19
>> To: spce-user at lists.sipwise.com
>> Subject: Re: [Spce-user] Remove Billing profile from customer
>> 
>> Hi,
>> 
>>> On 11/20/2013 02:00 PM, Martin Stix wrote:
>>> How can I remove a billing profile from cutomer?
>>> 
>>> Everytime I change it it's just being added to the list, and the 
>>> others don't get removed:
>> 
>> You can't really. If you re-assign a billing profile for a customer, 
>> the new profile only gets active at the time of the re-assignment.
>> 
>> Since the rating of the calls is decoupled from the calls itself, the 
>> rating engine needs to know which billing profile was active at the 
>> time of the call, instead of which billing profile is active now.
>> 
>> Otherwise, if you'd stop the rating for some days, and in the 
>> meanwhile change the billing profile of the customer, then start the 
>> rating again, the old calls would be rated with a billing profile 
>> which only got active days after the call happened. Same applies if 
>> you want to re-rate old calls, where you'd also want to use the 
>> billing profile active at the time of the actual call.
>> 
>> Andreas
>> 
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>> 11/18/13
> 
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