[Spce-user] Remove Billing profile from customer

[ms at pluteus.at]

Yes, VMware for testing...

Von meinem iPhone gesendet

> Am 21.11.2013 um 17:04 schrieb "Aníbal Cañada" <anibal at hercom.es>:
> 
> Are you running Sipwise in a virtualized enviroment?
> 
> Anibal cañada
> 
> 
>> El 21/11/2013, a las 16:37, "Martin Stix" <ms at pluteus.at> escribió:
>> 
>> Hi!
>> 
>> I've added a new subscriber, this one doesn't get treated in CDR as well.
>> 
>> Is there a setting or reason if a subscriber's calls don't get written to
>> CDR?
>> 
>> Thanks
>> 
>> 
>> mit freundlichen Grüßen
>> best regards
>> Martin Stix
>> CEO
>> pluteus communication solutions
>> ms at pluteus.at
>> www.pluteus.at
>> Dampfsägestraße 17
>> 3300 Amstetten
>> Austria
>> tel.: +43 7472 28165 20
>> fax.: +43 7472 28165 22
>> 
>> -----Ursprüngliche Nachricht-----
>> Von: spce-user-bounces at lists.sipwise.com
>> [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Martin Stix
>> Gesendet: Donnerstag, 21. November 2013 09:07
>> An: gavin.sweet at skyracktelecom.com; 'Andreas Granig';
>> spce-user at lists.sipwise.com
>> Betreff: Re: [Spce-user] Remove Billing profile from customer
>> 
>> Hi!
>> 
>> Null is clear now. I've made a view testcalls this morning and checked
>> cdr's, but the calls don't get written out, cdr's are empty. Did I break
>> something up when changing billing profile?
>> 
>> Thanks
>> 
>> 
>> mit freundlichen Grüßen
>> best regards
>> Martin Stix
>> CEO
>> pluteus communication solutions
>> ms at pluteus.at
>> www.pluteus.at
>> Dampfsägestraße 17
>> 3300 Amstetten
>> Austria
>> tel.: +43 7472 28165 20
>> fax.: +43 7472 28165 22
>> 
>> -----Ursprüngliche Nachricht-----
>> Von: spce-user-bounces at lists.sipwise.com
>> [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Gavin Sweet
>> Gesendet: Mittwoch, 20. November 2013 14:59
>> An: 'Andreas Granig'; spce-user at lists.sipwise.com
>> Betreff: Re: [Spce-user] Remove Billing profile from customer
>> 
>> Just following this up ...
>> 
>> When a billing profile is applied to a customer the associated date comes
>> up Null. 
>> I noticed the screen shot in Martins post showed the same issue.
>> 
>> When we've created customers over the api, we have also experienced the
>> same issue.
>> At the moment we are doing this on a lab system, but my guess is that
>> rate-o-mat will fail if date is null.
>> 
>> Is this a bug?
>> 
>> Regards,
>> Gavin
>> 
>> 
>>> -----Original Message-----
>>> From: spce-user-bounces at lists.sipwise.com [mailto:spce-user- 
>>> bounces at lists.sipwise.com] On Behalf Of Andreas Granig
>>> Sent: 20 November 2013 13:19
>>> To: spce-user at lists.sipwise.com
>>> Subject: Re: [Spce-user] Remove Billing profile from customer
>>> 
>>> Hi,
>>> 
>>>> On 11/20/2013 02:00 PM, Martin Stix wrote:
>>>> How can I remove a billing profile from cutomer?
>>>> 
>>>> Everytime I change it it's just being added to the list, and the 
>>>> others don't get removed:
>>> 
>>> You can't really. If you re-assign a billing profile for a customer, 
>>> the new profile only gets active at the time of the re-assignment.
>>> 
>>> Since the rating of the calls is decoupled from the calls itself, the 
>>> rating engine needs to know which billing profile was active at the 
>>> time of the call, instead of which billing profile is active now.
>>> 
>>> Otherwise, if you'd stop the rating for some days, and in the 
>>> meanwhile change the billing profile of the customer, then start the 
>>> rating again, the old calls would be rated with a billing profile 
>>> which only got active days after the call happened. Same applies if 
>>> you want to re-rate old calls, where you'd also want to use the 
>>> billing profile active at the time of the actual call.
>>> 
>>> Andreas
>>> 
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>>> 11/18/13
>> 
>> 
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