[Spce-user] SipWise:CE - Error from Jitsi Client while sending chat message

[Andrew Pogrebennyk]

Hi!

Have you set the advertised IP in network.yml to your elastic IP?
If not, something like this should do the trick:

ngcp-network --set-interface=eth0 --advertised-ip=w.x.y.z; ngcpcfg apply
As for the chat problem, please share your kamailio-lb and the
kamailio-proxy.log.

cheers
Andrew

On 02/10/2014 01:42 AM, pktiwari wrote:
> 
> Hi All
> 
> I have installed SipWise:CE 3.1 on Debian 7 (64 bit) installed on Amazon
> EC2.
> 
> After installation I created 2 test subscribers (userA at server_ip_addr
> and userB at server_ip_addr) with new domain specific to server IP address
> and logged in with these 2 users on 2 different Jitsi Clients. When I
> try to initiate and send chat message (from userA to userB) I get below
> error message n jitsi client chat window of userA.
> 
>  "The above message could not be delivered A network problem occurred.
> Please check your network configuration and try again. Error was: 403
> Forbidden"
> 
> Could you please let me know why this error is coming and chat is not
> getting delived to userB?
> 
> Also when I try to initiate voice call from userA to userB, I get
> successfull incoming call notification on userB side, however after
> clicking on "accept" at userB side, the call window at userB still shows
> "connecting*" status whereas the call window at userA side shows
> "connected" status and after some time (10-15 seconds) the call gets
> disconnected.
> 
> I tried to search on sipwise mail list archive and on google, but no
> luck so far.
> 
> Appreciate any help in above issues related to chat and audio call.
> 
> Regards,
> Pras
>