[Spce-user] rate-o-mat disabled. Not starting.

[Theo]

Hi Daniel

I set this up over a year ago, so possibly I did. I can't really think of a
reason why I would have but will check that. In the meantime:

Still struggling to get past my error.

 Error rating CDR batch: No contract balance for CDR 401875 found

I have found the other posts regarding this issue but am not quite getting
it. I understand this is related to the contract balance. My first step is
to find out to which contract this belongs. I am not succeeding with that
but that's mostly because I am not familiar enough with msql I am sure.
Could someone help me with the exact steps to identify the contract id this
belongs to?

Incidentally we are not yet using the rating at all, but we do need the
cdrs to show up in the webinterface. However, we intend switching on the
rating soonish.

Thanks a lot!


On Wed, Jul 23, 2014 at 2:06 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:

>  Hi,
> Are you sure you didn't touch your config.yml file ?
>
> rateomat:
>   enable: 'no'
>   loopinterval: 10
>   splitpeakparts: 0
>
>
>
> Daniel
>
>
>
>
>
> On 07/23/2014 11:41 AM, Theo wrote:
>
> Ok I found the rate o mat config file and it had: RATEOMAT_RUN=no
>
>  which I changed to yes. Still have an error but at least it's attempting
> to start now. Will try and solve the error first, but why would this have
> been set to no? I cannot remember ever touching this file?
>
>
> On Wed, Jul 23, 2014 at 11:34 AM, Theo <axessofficetheo at gmail.com> wrote:
>
>> Hi
>>
>>  After a reboot of our system our cdrs are not generated. This would be
>> because rate o mat is not running, but when trying to start I get:
>>
>>  rate-o-mat disabled. Not starting.
>>
>>  /var/log/ngcp/rate-o-mat.log is empty
>>
>>  Any ideas?
>>
>>  Thanks a lot in advance
>>
>
>
>
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