[Spce-user] rate-o-mat disabled. Not starting.

[Theo]

You were right about the config.yml file - it's set for no. Is the default
yes? In that case I must have touched it for some reason at the time.


On Wed, Jul 23, 2014 at 2:10 PM, Theo <axessofficetheo at gmail.com> wrote:

> Hi Daniel
>
> I set this up over a year ago, so possibly I did. I can't really think of
> a reason why I would have but will check that. In the meantime:
>
> Still struggling to get past my error.
>
>  Error rating CDR batch: No contract balance for CDR 401875 found
>
> I have found the other posts regarding this issue but am not quite getting
> it. I understand this is related to the contract balance. My first step is
> to find out to which contract this belongs. I am not succeeding with that
> but that's mostly because I am not familiar enough with msql I am sure.
> Could someone help me with the exact steps to identify the contract id this
> belongs to?
>
> Incidentally we are not yet using the rating at all, but we do need the
> cdrs to show up in the webinterface. However, we intend switching on the
> rating soonish.
>
> Thanks a lot!
>
>
> On Wed, Jul 23, 2014 at 2:06 PM, Daniel Grotti <dgrotti at sipwise.com>
> wrote:
>
>>  Hi,
>> Are you sure you didn't touch your config.yml file ?
>>
>> rateomat:
>>   enable: 'no'
>>   loopinterval: 10
>>   splitpeakparts: 0
>>
>>
>>
>> Daniel
>>
>>
>>
>>
>>
>> On 07/23/2014 11:41 AM, Theo wrote:
>>
>> Ok I found the rate o mat config file and it had: RATEOMAT_RUN=no
>>
>>  which I changed to yes. Still have an error but at least it's
>> attempting to start now. Will try and solve the error first, but why would
>> this have been set to no? I cannot remember ever touching this file?
>>
>>
>> On Wed, Jul 23, 2014 at 11:34 AM, Theo <axessofficetheo at gmail.com> wrote:
>>
>>> Hi
>>>
>>>  After a reboot of our system our cdrs are not generated. This would be
>>> because rate o mat is not running, but when trying to start I get:
>>>
>>>  rate-o-mat disabled. Not starting.
>>>
>>>  /var/log/ngcp/rate-o-mat.log is empty
>>>
>>>  Any ideas?
>>>
>>>  Thanks a lot in advance
>>>
>>
>>
>>
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