[Spce-user] help

Daniel Grotti dgrotti at sipwise.com
Mon Jun 30 02:49:13 EDT 2014


On 06/29/2014 02:50 PM, Haramo wrote:
>
> Dear
>
>  
>
> I managed to setup the sip service,made a domain, an user account and
> a subsriber.
>
>  
>
> When I installed jitsi and put all the settings as showed on your website:
>
>  
>
> After I login I receive a textbox message (right corner of  my laptop
> screen): jitsi error, connection failed for the following account
> username '...'  service name '...' check your settings or contact with
> ... (this last test of the textbox is not visible. How can I see the
> whole errormessage?
>
>  
>
>  
>
> What is wrong with the connection?
>
>  
>
> I used vm virtualbox to test voip out.
>
>  
>
> I installed jitsi on the same laptop that the image of spce is installed.
>
>  
>
>  
>
> With kind regard
>
>  
>
> Momo Hara
>
>  
>
>
>
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> http://lists.sipwise.com/listinfo/spce-user


Hi,
are you able to reach the registrar IP ?
Did you check the /var/log/ngcp/kamailio-proxy.log ?

Daniel

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