[Spce-user] Procedure for deleting subscribers, customers, ecc.

Daniel Grotti dgrotti at sipwise.com
Fri May 2 10:56:39 EDT 2014


Hi,
the correct way is to terminate subscriber/customers.
You can't remove them.
Termination will "remove" the subscriber from the provisioning DB (so it
will not appear on web interface) and it will be set as "terminated" in
the billing DB.
This is because you can terminate a subscriber but you have not yet
billed his last calls. In this way the system will be able to bill last
calls of terminated subscribers.

To change customer, you need to terminate the subscriber and create a
new one under the new customer.

Daniel



On 05/02/2014 04:47 PM, Alessandro Romano - Rp engineering wrote:
> DearAll,
> 
> wich is the correct procedure to remove customers, subscribers ecc.
> 
>  
> 
> if i use the terminate button, the subscriber is marked in database as
> “terminated” but is not removed.
> 
> The same for customers.
> 
> For the contact there is no button.
> 
>  
> 
> There is a way to assign the subcriber from one customer to another ?
> 
>  
> 
> BR
> 
> 
> 
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