[Spce-user] R: R: R: voicemail problem

Sat May 24 12:53:49 EDT 2014

H,
Alessandro the primary number is 899358190, so of course the VM entry is
vmu899358190.
I suggest to change or recreate your subscribers with the right Primary
Number, otherwise you could have some routing issue like that.

Daniel

On 05/24/2014 06:38 PM, Daniel Grotti wrote:
> Hi,
> problem is that you have a wrong entry in provisioninig table
> voip_cf_destinations.
> This is probably because you have set the Country Code cc="089".
>
> How did you create the user? Since you have not set Area Code.
>
> As I said, the best way to manage your subscribers is to created them in
> E164 format.
> Anyway, if you are not able to do that, you can try to create the
> subscriber with:
>
> CC=0
> AC=89
> SN=9358190
>
> voip.cf_destinations should contain "sip:vmu0899358190 at voicebox.local".
>
> What I suggest is to recreate (or reset) your subscribers with a E164
> primary number, and not in a local format.
>
> Daniel
>
>
>
>
> On 05/24/2014 06:30 PM, Alessandro Romano - Rp engineering wrote:
>> provisioning.voip_cf_destinations
>>
>> sip:vmu899358190 at voicebox.local
>>
>> this is the output of the query.
>>
>> "id"	"uuid"	"username"	"domain"	"attribute"	"type"	"value"	"last_modified"
>> "1455"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"account_id"	"1"	"3"	"1900-01-01 00:00:01"
>> "1456"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"cc"	"0"	"089"	"1900-01-01 00:00:01"
>> "1517"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"cfu"	"1"	"4"	"1900-01-01 00:00:01"
>> "1457"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"cli"	"0"	"0899358190"	"1900-01-01 00:00:01"
>> "1454"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"cloud_pbx_hunt_policy"	"0"	"serial"	"1900-01-01 00:00:01"
>> "1466"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"ringtimeout"	"1"	"5"	"1900-01-01 00:00:01"
>> "1469"	"be4bcabb-d4c0-42f7-914c-63422ef2e4fe"	"0899358190"	"voip.positivonet.it"	"sound_set"	"1"	"2"	"1900-01-01 00:00:01"
>>
>> -----Messaggio originale-----
>> Da: Daniel Grotti [mailto:dgrotti at sipwise.com] 
>> Inviato: sabato 24 maggio 2014 18.23
>> A: Alessandro Romano - Rp engineering
>> Cc: spce-user at lists.sipwise.com
>> Oggetto: Re: R: R: [Spce-user] voicemail problem
>>
>> Hi,
>> what is the entry for that user in table provisioning.voip_cf_destinations ?
>> Also what is the output of:
>>
>> mysql> select * from kamailio.usr_preferences where
>> username="YOUR_USERNAME";
>>
>>
>> I tried to create a user like 08912345 and the CFU is set to "sip:vmu08912345 at voicebox.local".
>>
>> Anyway, it would be better to create subscribers using E164 numbers, so like 3908912345 and then use Rewrite rules to rewrite RURI and From headers.
>>
>> Daniel
>>
>>
>>
>>
>> On 05/24/2014 05:59 PM, Alessandro Romano - Rp engineering wrote:
>>> What is the solution ?
>>>
>>> BR
>>>
>>> -----Messaggio originale-----
>>> Da: Daniel Grotti [mailto:dgrotti at sipwise.com]
>>> Inviato: sabato 24 maggio 2014 17.56
>>> A: Alessandro Romano - Rp engineering
>>> Cc: spce-user at lists.sipwise.com
>>> Oggetto: Re: R: [Spce-user] voicemail problem
>>>
>>> Yes, a zero is missing in Ruri.
>>>
>>> Daniel
>>>
>>> On 24 May 2014 17:52, Alessandro Romano - Rp engineering <alessandro.romano at rpeng.it> wrote:
>>>> Hi
>>>> Here the logs.. 
>>>>
>>>> I think the problem is that the vmuser defined in the database 
>>>> (kamailio -> voicemail_users) is 0899358190 , then is called 
>>>> sip:vmu899358190 at voicebox.local,
>>>>
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: New 
>>>> request - M=INVITE 
>>>> R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> F=sip:089330492 at 10.39.1.16:5060;user=phone
>>>> T=sip:0899358190 at 10.39.7.183:5060;user=phone IP=77.239.128.6:5060
>>>> (127.0.0.1:5060) 
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Call from 
>>>> PSTN - R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: 
>>>> User-Provided CLI '089330492' taken from From-User - 
>>>> R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: 
>>>> Network-Provided CLI '089330492' taken from From-User - 
>>>> R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Setting 
>>>> '089330492 at 10.39.1.16' as initiating user-provided CLI - 
>>>> R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Setting 
>>>> '089330492 at 10.39.1.16' as initiating network-provided CLI - 
>>>> R=sip:0899358190 at 31.7.144.140:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Callee 
>>>> was aliased with base '0899358190' - 
>>>> R=sip:0899358190 at voip.positivonet.it:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Callee is 
>>>> local, uuid='be4bcabb-d4c0-42f7-914c-63422ef2e4fe' - 
>>>> R=sip:0899358190 at voip.positivonet.it:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: CFU to CF 
>>>> map id '3' found - 
>>>> R=sip:0899358190 at voip.positivonet.it:5060;transport=UDP;user=phone
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: CFU to 
>>>> destination 'sip:vmu899358190 at voicebox.local' with timeout '300'
>>>> activated - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Setting 
>>>> acc source-leg for uuid '0':
>>>> '0|089330492|77.239.128.6|089330492|||0|||0|call|77.239.128.6|1400946
>>>> 6 28.057752' - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Setting 
>>>> acc destination-leg for uuid 'be4bcabb-d4c0-42f7-914c-63422ef2e4fe':
>>>> '0|||3|0899358190|be4bcabb-d4c0-42f7-914c-63422ef2e4fe|0899358190|voi
>>>> p .positivonet.it|0899358190|31.7.144.140' - 
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Appending 
>>>> P-D-URI 'sip:127.0.0.1:5062' - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4175]: NOTICE: <script>: Forcing 
>>>> request via B2BUA 'sip:127.0.0.1:5080' - 
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: New 
>>>> request - M=INVITE R=sip:vmu899358190 at voicebox.local 
>>>> F=sip:089330492 at 10.39.1.16:5060;user=phone
>>>> T=sip:0899358190 at 10.39.7.183:5060;user=phone IP=127.0.0.1:5080
>>>> (127.0.0.1:5080) 
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Internal 
>>>> CF loop - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: 
>>>> User-Provided Redirecting CLI '0899358190' taken from NPN - 
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: 
>>>> User-provided CLI '0899358190' rejected, using network-provided CLI 
>>>> '0899358190' - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: 
>>>> User-provided Redirecting CLI '0899358190' rejected, using 
>>>> network-provided CLI '0899358190' - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Call to 
>>>> VoiceBox - R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Setting 
>>>> acc source-leg for uuid 'be4bcabb-d4c0-42f7-914c-63422ef2e4fe':
>>>> 'be4bcabb-d4c0-42f7-914c-63422ef2e4fe|0899358190|voip.positivonet.it|
>>>> 0
>>>> 899358190|||3|||0|cfu|127.0.0.1|1400946628.085256' -
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Setting 
>>>> acc destination-leg for uuid 'be4bcabb-d4c0-42f7-914c-63422ef2e4fe':
>>>> '0|0|0|3|vmu899358190|be4bcabb-d4c0-42f7-914c-63422ef2e4fe|vmu8993581
>>>> 9
>>>> 0|voicebox.local|vmu899358190|voicebox.local' -
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Setting 
>>>> From to '<sip:089330492 at 10.39.1.16>' - 
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4173]: NOTICE: <script>: Request 
>>>> leaving server, D-URI='sip:127.0.0.1:5070' - 
>>>> R=sip:vmu899358190 at voicebox.local
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4182]: NOTICE: <script>: NAT-Reply
>>>> - S=100 - Trying M=INVITE IP=127.0.0.1:5080 (127.0.0.1:5070)
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4177]: NOTICE: <script>: NAT-Reply
>>>> - S=200 - OK M=INVITE IP=127.0.0.1:5080 (127.0.0.1:5070)
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>> May 24 17:50:28 31-7-144-140 proxy[4172]: NOTICE: <script>: New 
>>>> request - M=ACK R=sip:127.0.0.1:5080 
>>>> F=sip:089330492 at 10.39.1.16:5060;user=phone
>>>> T=sip:0899358190 at 10.39.7.183:5060;user=phone IP=77.239.128.6:5060
>>>> (127.0.0.1:5060) 
>>>> ID=SDpgccf01-7f68b0452d286d8d08664cb5bf2613e3-ao92gd1
>>>>
>>>>
>>>> -----Messaggio originale-----
>>>> Da: Daniel Grotti [mailto:dgrotti at sipwise.com]
>>>> Inviato: sabato 24 maggio 2014 13.14
>>>> A: Alessandro Romano - Rp engineering
>>>> Cc: spce-user at lists.sipwise.com
>>>> Oggetto: Re: [Spce-user] voicemail problem
>>>>
>>>> Hi,
>>>> Please provide the proxy log. 
>>>>
>>>> Daniel
>>>>
>>>> On 24 May 2014 12:41, Alessandro Romano - Rp engineering <alessandro.romano at rpeng.it> wrote: 
>>>>> Hello to all,
>>>>> I have a problem when I set up call forwarding to voicemail When the 
>>>>> call is forwarded the voicemail announcment does not start and the call end.
>>>>>
>>>>>  
>>>>>
>>>>> What can be the problem ? 
>>>>>
>>>>>  
>>>>>
>>>>> BR
>>>>>
>>>>>  
>>>>>
>>>>> Ps if from a subscriber I call the 2000 extension I can ear and 
>>>>> interact with voicemail ivr.
>>
>
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