[Spce-user] sip registration stuck 3.5.16

[Aziz Palmer]

thats not the issue - the problem is when you RE-register a sip trunk it will stop updating sipwise. in order to fix that you need to manually go into the subscriber and delete the registration. it will not delete but instead a new registration will appear.


SPCE - are you aware of this bug (its a serous issue - since it gives the admins a lot of manual work/tech support calls) I would like to put this this into partial production but can't - please help?

Thanks!
________________________________
From: Raúl Alexis Betancor Santana [rabs at dimension-virtual.com]
Sent: Wednesday, November 12, 2014 1:54 PM
To: Aziz Palmer
Subject: Re: sip registration stuck 3.5.16

3600 secs ... 1 h ... it's default time on the config.xml  kamailio.proxy.default_expire option ... you could change it ... or set it on the web interface at domain-level or user-level if you prefer, and as far as you don't touched the .cfg's ... they expire.

________________________________
De: "Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
Para: "Raúl Alexis Betancor Santana" <rabs at dimension-virtual.com>, spce-user at lists.sipwise.com
Enviados: Miércoles, 12 de Noviembre 2014 21:17:53
Asunto: RE: sip registration stuck 3.5.16

they are not auto-expiring (I wish they were)

if they are - taking a extremely long time
________________________________
From: Spce-user [spce-user-bounces at lists.sipwise.com] on behalf of Raúl Alexis Betancor Santana [rabs at dimension-virtual.com]
Sent: Wednesday, November 12, 2014 1:04 PM
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] sip registration stuck 3.5.16


Why did you whant to remove the old register? ... location entries auto-expire, so you don't have to worry about them.

________________________________
De: "Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
Para: spce-user at lists.sipwise.com
Enviados: Miércoles, 12 de Noviembre 2014 20:47:13
Asunto: [Spce-user] sip registration stuck 3.5.16

I hate to ask again but this is turning into a real issue - the "registered devices" are not automatically being removed and when trying to manually delete them, nothing happens.

Can i set a timer on how long these orphan registered devices stay part of sipwise?

how can i delete these devices without having to issue the below command - I would like to delete specific devices and not all of them

mysql kamailio -e "delete from location"
/etc/init.d/kamailio-proxy restart


Thanks again,
Aziz

________________________________
From: Spce-user [spce-user-bounces at lists.sipwise.com] on behalf of Aziz Palmer [Aziz.Palmer at AirFIBER.com]
Sent: Tuesday, November 11, 2014 12:15 PM
To: spce-user at lists.sipwise.com
Subject: [Spce-user] sip registration stuck 5.3.16

Hello SPCE Team,
here is what appears to be a bug

I enter sip registration settings into asterisk, registers fine with sipwise. Then I make a change within the sip trunk settings of asterisk and apply the new settings. Then previous sip registration gets stuck; meaning within sipwise 2 registrations appear (old & new). When i try to delete the old one, it stays stuck. The only way i discovered to be able to remove the old registration is by issuing this command, then i can delete the registration.

/etc/init.d/kamailio-proxy restart

what additional information can i provide to have your team troubleshoot this issue?

Thank you,
Anees

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