[Spce-user] Troubleshooting an asterisk server that keeps losing registration.

[Kalen Krueger]

We've got one particular PBX we're having a problem with.     At seemingly random intervals sip:wise thinks it's lost registration, while the PBX still thinks it's registered.  Therefore sip:wise forwards the calls to the caller wave have listed in "Call Forward Unavailable".

We've been working on this for several weeks... trying different things... and I need to reach out for some guidance.   What information can provide to the community that would helpful?

We're running mr3.4.2 and the subscriber is FreePBX 2.11.0.37.

Here's a screenshot (some info scrubbed) of our trunk setup in FreePBX, and the registration in sip:wise... in case we have something obviously wrong.    I'm happy to collect tsharks, etc. to assist.... Just feel at this point like I'm running in circles.

Thanks ahead of time for any guidance.

[cid:image002.jpg at 01CFF523.B9E38570]
[cid:image003.jpg at 01CFF523.B9E38570]

[cid:image001.gif at 01CFF522.9B82FDA0]

Kalen Krueger
Technical and Project Manager
NP Information Systems
www.npinfo.com<http://www.npinfo.com>

kalen at npinfo.com
desk:  (253) 479-1321
office: (253) 852-1543
mobile: (206) 963-1309







________________________________

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/mailman/private/spce-user_lists.sipwise.com/attachments/20141031/ae7a86a2/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 2386 bytes
Desc: image001.gif
URL: <http://lists.sipwise.com/mailman/private/spce-user_lists.sipwise.com/attachments/20141031/ae7a86a2/attachment.gif>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 39695 bytes
Desc: image002.jpg
URL: <http://lists.sipwise.com/mailman/private/spce-user_lists.sipwise.com/attachments/20141031/ae7a86a2/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 28680 bytes
Desc: image003.jpg
URL: <http://lists.sipwise.com/mailman/private/spce-user_lists.sipwise.com/attachments/20141031/ae7a86a2/attachment-0001.jpg>