[Spce-user] SIP Error: wb_timer

Matthias Hohl matthias.hohl at telematica.at
Thu Aug 13 04:24:17 EDT 2015


I checked the logfiles and found this: 

this appears first time exactly 4 hours after my update: 


Aug 13 04:40:15 spce proxy[12072]: ERROR: db_mysql [km_dbase.c:122]: db_mysql_submit_query(): driver error on query: Lost connection to MySQL server during query 
Aug 13 04:40:15 spce proxy[12072]: ERROR: <core> [db_query.c:337]: db_do_update(): error while submitting query 
Aug 13 04:40:15 spce proxy[12072]: ERROR: usrloc [ucontact.c:869]: db_update_ucontact_addr(): updating database failed 
Aug 13 04:40:15 spce proxy[12072]: ERROR: usrloc [ucontact.c:1553]: update_contact_db(): failed to update database 
Aug 13 04:40:15 spce proxy[12072]: ERROR: registrar [save.c:775]: update_contacts(): failed to update contact 





Von: "Matthias Hohl" <matthias.hohl at telematica.at> 
An: "Spce-user at lists.sipwise.com" <spce-user at lists.sipwise.com> 
Gesendet: Donnerstag, 13. August 2015 08:52:31 
Betreff: Re: [Spce-user] SIP Error: wb_timer 

Another subscriber has this message in logfile: 

Aug 13 04:42:11 spce proxy[12075]: ERROR: usrloc [urecord.c:368]: wb_timer(): failed to delete contact from the database (aor: 43xxxxx1) 

it seams that there is a DB issue. 

I restarted SPCE and now it works again, but not sure, why this failure occurs. 

is there anything to check? 


Von: "Matthias Hohl" <matthias.hohl at telematica.at> 
An: "Spce-user at lists.sipwise.com" <spce-user at lists.sipwise.com> 
Gesendet: Donnerstag, 13. August 2015 08:09:27 
Betreff: [Spce-user] SIP Error: wb_timer 

Hello, 

i updated yesterday with this my mr3.8.2 SPCE 

apt-get update && apt-get upgrade && ngcp-update-db-schema && ngcp-update-cfg-schema && ngcpcfg apply 

some subscribers cant login anymore: 
this is the rror message. 

what i can do now??? 


Aug 13 07:49:48 spce proxy[12065]: ERROR: usrloc [urecord.c:398]: wb_timer(): updating contact in db failed (aor: 43xxxxxxx) 


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