[Spce-user] Concurrent max calls exceeded for callee

[Matthias Hohl]

Hello,

i have again this redis counter problem with "max calls exceeded for callee"
for some subscribers.
It comes from time to time, that the SPCE told me, that max calls exceeded
but nobody is calling.

After restarting redis service (/etc/init.d/redis-server restart) everything
is working fine again, but I must restart the redis every few days/week.

Is there another solution for this problem?

How could this happen, again and again on different subscribers?

Thanks for your answer!



-----Ursprüngliche Nachricht-----
Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von
Daniel Grotti
Gesendet: Mittwoch, 4. November 2015 10:24
An: spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] Concurrent max calls exceeded for callee

Hi,
you can reset redis counters for that user to 0.
for example:


# redis-cli -n 3 keys \*



# redis-cli -n 3 get userout:<SUBS_UUID> "2"
# redis-cli -n 3 set userout:<SUBS_UUID> 0 OK # redis-cli -n 3 get
userout:<SUBS_UUID> "0"


--
Daniel Grotti
VoIP Engineer


Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | www.sipwise.com

On 11/03/2015 10:29 AM, Matthias Hohl wrote:
> Today the same problem happen again by an other subscriber. The 
> subscriber has 4 lines but just one person is using the subscriber. 
> They place several calls this morning and called me now and told me, 
> that she cant call place calls anymore cause phone told her: "all 
> concurrent lines are in use, please try again later". I checked the 
> server and the pbx and there are no active calls, so the limit cant be
exceeded.
> 
> After set the concurrent max limit to 5 or higher in subscriber 
> preferences, calls works again, if i set it back to 4, the voice 
> message comes again.
> 
> This happen now several times with different subscribers in different 
> time intervals. It looks like this is a redis bug or what do you think?
> 
> Hope to read from you soon with some more informations.
> 
> Btw: is restarting redis-server the right solution?
>>
>> /etc/init.d/redis-server stop
>>
>> rm -rf /var/lib/redis/*
>>
>> /etc/init.d/redis-server start
>>
> 
> 
> Von meinem iPhone gesendet
> 
> Am 05.10.2015 um 13:09 schrieb Matthias Hohl 
> <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at>>:
> 
>> I found a hint in an older posting

>>
>> I have done now the following:
>>
>>  
>>
>> /etc/init.d/redis-server stop
>>
>> rm -rf /var/lib/redis/*
>>
>> /etc/init.d/redis-server start
>>
>>  
>>
>> It looks that it works now again, but can you tell me, what happened 
>> and how this problem can be reproduced, and if this is the only 
>> solution for it?
>>
>>  
>>
>> Thanks.
>>
>>  
>>
>> *Von:*Spce-user [mailto:spce-user-bounces at lists.sipwise.com] *Im 
>> Auftrag von *Matthias Hohl
>> *Gesendet:* Montag, 5. Oktober 2015 10:23
>> *An:* spce-user at lists.sipwise.com 
>> <mailto:spce-user at lists.sipwise.com>
>> *Betreff:* [Spce-user] Concurrent max calls exceeded for callee
>>
>>  
>>
>> Hello,
>>
>>  
>>
>> found out new problem today

>>
>>  
>>
>> I subscriber can’t place or get calls and kamilio-proxy.log told me, 
>> that “Concurrent max calls exceeded for callee” and also sometimes 
>> “Concurrent_max calls exceeded for caller”
>>
>>  
>>
>> But the subscriber has 8 lines and no concurrent calls.
>>
>>  
>>
>>  
>>
>> What can I check to solve this problem?
>>
>>  
>>
>>  
>>
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>> https://lists.sipwise.com/listinfo/spce-user
> 
> 
> _______________________________________________
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> Spce-user at lists.sipwise.com
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> 
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