[Spce-user] No audio for Voicebox mr3.8.1

[Crexpedio Support Team]

Thank you for the quick reply Daniel.

here is the asterisk debug

 -- Executing [abc83031234 at sip_in:1] Macro("SIP/secure.crexpedio.com-016dceb0", "voicemailowner_nopass|83031234") in new stack
    -- Executing [s at macro-voicemailowner_nopass:1] Answer("SIP/secure.crexpedio.com-016dceb0", "") in new stack
    -- Executing [s at macro-voicemailowner_nopass:2] Set("SIP/secure.crexpedio.com-016dceb0", "TIMEOUT(digit)=5") in new stack
    -- Digit timeout set to 5
    -- Executing [s at macro-voicemailowner_nopass:3] Set("SIP/secure.crexpedio.com-016dceb0", "TIMEOUT(response)=10") in new stack
    -- Response timeout set to 10
    -- Executing [s at macro-voicemailowner_nopass:4] Set("SIP/secure.crexpedio.com-016dceb0", "__LANG=en") in new stack
    -- Executing [s at macro-voicemailowner_nopass:5] Set("SIP/secure.crexpedio.com-016dceb0", "CHANNEL(language)=en") in new stack
    -- Executing [s at macro-voicemailowner_nopass:6] Wait("SIP/secure.crexpedio.com-016dceb0", "1") in new stack
    -- Executing [s at macro-voicemailowner_nopass:7] VoiceMailMain("SIP/secure.crexpedio.com-016dceb0", "s83031234") in new stack
[Jun  6 14:58:45] NOTICE[5740]: app_voicemail.c:2908 find_user_realtime_by_alias: Found mailbox '83031234' for alias '83031234'
    -- <SIP/secure.crexpedio.com-016dceb0> Playing 'vm-youhave' (language 'en')
    -- <SIP/secure.crexpedio.com-016dceb0> Playing 'vm-no' (language 'en')
    -- <SIP/secure.crexpedio.com-016dceb0> Playing 'vm-messages' (language 'en')
    -- <SIP/secure.crexpedio.com-016dceb0> Playing 'vm-opts' (language 'en')
[Jun  6 14:58:49] ERROR[6165]: rtp.c:2594 ast_rtcp_write_rr: RTCP RR transmission error, rtcp halted: Invalid argument
[Jun  6 14:58:54] ERROR[6165]: rtp.c:2594 ast_rtcp_write_rr: RTCP RR transmission error, rtcp halted: Invalid argument
    -- <SIP/secure.crexpedio.com-016dceb0> Playing 'vm-helpexit' (language 'en')
[Jun  6 14:58:59] ERROR[6165]: rtp.c:2594 ast_rtcp_write_rr: RTCP RR transmission error, rtcp halted: Invalid argument






Thanxs,

Crexpedio Technical Support Team
support at crexpedio.com

-----------------------------------------
The box Said "For windows 95, 2000. XP or Better"
so I installed Linux





> On Jun 6, 2015, at 2:53 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:
> 
> Hi,
> Is the VM enabled? Do you see the call coming into asterisk?
> Please check asterisk -vvvvvr to see if the call comes in and if you have some info.
> 
> Daniel
> 
> 
> On Jun 6, 2015 10:49 PM, Crexpedio Support Team <jesse at crexpedio.com> wrote:
>> 
>> Fresh install updated to latest mr3.8.1
>> 
>> I am not getting any audio when calling voicebox or IVR. Audio works perfectly between subscribers.
>> 
>> Any input is highly appreciated!
>> 
>> 
>> 
>> 
>> 
>>  
>> 
>> 
>> Thanxs,
>> 
>> Crexpedio Technical Support Team
>> support at crexpedio.com
>> 
>> -----------------------------------------
>> The box Said "For windows 95, 2000. XP or Better"
>> so I installed Linux
>> 
>> 
>> 
>> 
>> 

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