[Spce-user] No audio for Voicebox mr3.8.1

Crexpedio Support Team jesse at crexpedio.com
Sat Jun 6 17:08:42 EDT 2015 

Here is some more data…..again this is a fresh install.

root at secure:/home/admin# tail -f /var/log/ngcp/voicemail.log

Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28997 to 54.83.27.120:30178: Invalid argument
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28998 to 54.83.27.120:30178: Invalid argument
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28999 to 54.83.27.120:30178: Invalid argument
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 29000 to 54.83.27.120:30178: Invalid argument
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 29001 to 54.83.27.120:30178: Invalid argument
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:4094 in run_externnotify: Perform inboxcount on context '83031234 at default'
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:3809 in inboxcount: inboxcount/new: 0
Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:3836 in inboxcount: inboxcount/old: 0
Jun  6 15:06:08 secure asterisk[6139]: VERBOSE[7699]:   == Spawn extension (macro-voicemailowner_nopass, s, 7) exited non-zero on 'SIP/secure.crexpedio.com-016db260' in macro 'voicemailowner_nopass'
Jun  6 15:06:08 secure asterisk[6139]: VERBOSE[7699]:   == Spawn extension (sip_in, abc83031234, 1) exited non-zero on 'SIP/secure.crexpedio.com-016db260'
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [abc83031234 at sip_in:1] Macro("SIP/secure.crexpedio.com-016db260", "voicemailowner_nopass|83031234") in new stack
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:1] Answer("SIP/secure.crexpedio.com-016db260", "") in new stack
Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Answer
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:2] Set("SIP/secure.crexpedio.com-016db260", "TIMEOUT(digit)=5") in new stack
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Digit timeout set to 5
Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:3] Set("SIP/secure.crexpedio.com-016db260", "TIMEOUT(response)=10") in new stack
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Response timeout set to 10
Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:4] Set("SIP/secure.crexpedio.com-016db260", "__LANG=en") in new stack
Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:5] Set("SIP/secure.crexpedio.com-016db260", "CHANNEL(language)=en") in new stack
Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set
Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:6] Wait("SIP/secure.crexpedio.com-016db260", "1") in new stack
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Wait
Jun  6 15:06:34 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:7] VoiceMailMain("SIP/secure.crexpedio.com-016db260", "s83031234") in new stack
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:933 in find_user: call find_user_realtime for '83031234 at default'
Jun  6 15:06:34 secure asterisk[6139]: NOTICE[7839]: app_voicemail.c:2908 in find_user_realtime_by_alias: Found mailbox '83031234' for alias '83031234'
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:897 in find_user_realtime: call apply_options_full
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:861 in apply_options_full: setting mailbox to '8ab36b24-4473-454f-a006-f6f0dc5c043e'
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:864 in apply_options_full: setting dialed_num to '83031234'
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20037 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:34 secure asterisk[6139]: VERBOSE[7839]:     -- <SIP/secure.crexpedio.com-016db260> Playing 'vm-youhave' (language 'en')
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20038 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20039 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20040 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20041 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20042 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20043 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20044 to 54.83.27.120:30198: Invalid argument
Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission
Thanxs,

Crexpedio Technical Support Team
support at crexpedio.com

-----------------------------------------
The box Said "For windows 95, 2000. XP or Better"
so I installed Linux





> On Jun 6, 2015, at 2:53 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:
> 
> Hi,
> Is the VM enabled? Do you see the call coming into asterisk?
> Please check asterisk -vvvvvr to see if the call comes in and if you have some info.
> 
> Daniel
> 
> 
> On Jun 6, 2015 10:49 PM, Crexpedio Support Team <jesse at crexpedio.com> wrote:
>> 
>> Fresh install updated to latest mr3.8.1
>> 
>> I am not getting any audio when calling voicebox or IVR. Audio works perfectly between subscribers.
>> 
>> Any input is highly appreciated!
>> 
>> 
>> 
>> 
>> 
>>  
>> 
>> 
>> Thanxs,
>> 
>> Crexpedio Technical Support Team
>> support at crexpedio.com
>> 
>> -----------------------------------------
>> The box Said "For windows 95, 2000. XP or Better"
>> so I installed Linux
>> 
>> 
>> 
>> 
>> 

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