[Spce-user] No audio for Voicebox mr3.8.1

[Daniel Grotti]

Strange rtp error I have never seen. Need yo check that.
Is rtpengine running fine?

Daniel



On Jun 6, 2015 11:08 PM, Crexpedio Support Team <jesse at crexpedio.com> wrote:
>
> Here is some more data…..again this is a fresh install. 
>
> root at secure:/home/admin# tail -f /var/log/ngcp/voicemail.log 
>
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28997 to 54.83.27.120:30178: Invalid argument 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28998 to 54.83.27.120:30178: Invalid argument 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 28999 to 54.83.27.120:30178: Invalid argument 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 29000 to 54.83.27.120:30178: Invalid argument 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 29001 to 54.83.27.120:30178: Invalid argument 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:4094 in run_externnotify: Perform inboxcount on context '83031234 at default' 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:3809 in inboxcount: inboxcount/new: 0 
> Jun  6 15:06:08 secure asterisk[6139]: DEBUG[7699]: app_voicemail.c:3836 in inboxcount: inboxcount/old: 0 
> Jun  6 15:06:08 secure asterisk[6139]: VERBOSE[7699]:   == Spawn extension (macro-voicemailowner_nopass, s, 7) exited non-zero on 'SIP/secure.crexpedio.com-016db260' in macro 'voicemailowner_nopass' 
> Jun  6 15:06:08 secure asterisk[6139]: VERBOSE[7699]:   == Spawn extension (sip_in, abc83031234, 1) exited non-zero on 'SIP/secure.crexpedio.com-016db260' 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [abc83031234 at sip_in:1] Macro("SIP/secure.crexpedio.com-016db260", "voicemailowner_nopass|83031234") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:1] Answer("SIP/secure.crexpedio.com-016db260", "") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Answer 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:2] Set("SIP/secure.crexpedio.com-016db260", "TIMEOUT(digit)=5") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Digit timeout set to 5 
> Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:3] Set("SIP/secure.crexpedio.com-016db260", "TIMEOUT(response)=10") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Response timeout set to 10 
> Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:4] Set("SIP/secure.crexpedio.com-016db260", "__LANG=en") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:5] Set("SIP/secure.crexpedio.com-016db260", "CHANNEL(language)=en") in new stack 
> Jun  6 15:06:33 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Set 
> Jun  6 15:06:33 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:6] Wait("SIP/secure.crexpedio.com-016db260", "1") in new stack 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_macro.c:373 in _macro_exec: Executed application: Wait 
> Jun  6 15:06:34 secure asterisk[6139]: VERBOSE[7839]:     -- Executing [s at macro-voicemailowner_nopass:7] VoiceMailMain("SIP/secure.crexpedio.com-016db260", "s83031234") in new stack 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:933 in find_user: call find_user_realtime for '83031234 at default' 
> Jun  6 15:06:34 secure asterisk[6139]: NOTICE[7839]: app_voicemail.c:2908 in find_user_realtime_by_alias: Found mailbox '83031234' for alias '83031234' 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:897 in find_user_realtime: call apply_options_full 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:861 in apply_options_full: setting mailbox to '8ab36b24-4473-454f-a006-f6f0dc5c043e' 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: app_voicemail.c:864 in apply_options_full: setting dialed_num to '83031234' 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20037 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:34 secure asterisk[6139]: VERBOSE[7839]:     -- <SIP/secure.crexpedio.com-016db260> Playing 'vm-youhave' (language 'en') 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20038 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20039 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20040 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20041 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:34 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20042 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20043 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission error of packet 20044 to 54.83.27.120:30198: Invalid argument 
> Jun  6 15:06:35 secure asterisk[6139]: DEBUG[7839]: rtp.c:2748 in ast_rtp_raw_write: RTP Transmission 
> Thanxs, 
>
> Crexpedio Technical Support Team 
> support at crexpedio.com 
>
> ----------------------------------------- 
> The box Said "For windows 95, 2000. XP or Better" 
> so I installed Linux 
>
>
>
>
>
> > On Jun 6, 2015, at 2:53 PM, Daniel Grotti <dgrotti at sipwise.com> wrote: 
> > 
> > Hi, 
> > Is the VM enabled? Do you see the call coming into asterisk? 
> > Please check asterisk -vvvvvr to see if the call comes in and if you have some info. 
> > 
> > Daniel 
> > 
> > 
> > On Jun 6, 2015 10:49 PM, Crexpedio Support Team <jesse at crexpedio.com> wrote: 
> >> 
> >> Fresh install updated to latest mr3.8.1 
> >> 
> >> I am not getting any audio when calling voicebox or IVR. Audio works perfectly between subscribers. 
> >> 
> >> Any input is highly appreciated! 
> >> 
> >> 
> >> 
> >> 
> >> 
> >>  
> >> 
> >> 
> >> Thanxs, 
> >> 
> >> Crexpedio Technical Support Team 
> >> support at crexpedio.com 
> >> 
> >> ----------------------------------------- 
> >> The box Said "For windows 95, 2000. XP or Better" 
> >> so I installed Linux 
> >> 
> >> 
> >> 
> >> 
> >> 
>