[Spce-user] No Audio from mailbox system

Alexander Topolanek alexander at schrego.com
Mon Mar 30 10:41:44 EDT 2015


Hello,

I'm having a problem that a caller which reaches the voicemail system 
does't hear any audio (Announcements, ...) from the Asterisk.

On a wireshark trace I do not see any rtp packets going out to sip peer 
from where tha call comes in.

voicemail.log tells me:

asterisk[4845]: DEBUG[21559]: app_voicemail.c:4151 in leave_voicemail: 
granig: '431364251' has uuid '768b3a3b-b162-426f-b533-cc7c2670418c'
sipwise01 asterisk[4845]: DEBUG[21559]: app_voicemail.c:3718 in 
invent_message: stream/wait dialed_num
sipwise01 asterisk[4845]: DEBUG[21559]: rtp.c:2748 in ast_rtp_raw_write: 
RTP Transmission error of packet 51699 to 188.X.X.7:30378: Invalid argument

The ngcp (mr3.7.1) is behind a firewall, 188.X.X.7 is configured as the 
advertised_ip.

Inbound rtp works.

Any idea?

-- 
Alexander Topolanek
System engineer

SCHREGO Communications Ltd
Wirerstrasse 6 / 1.Stock
4820 Bad Ischl
Austria
E-Mail: alexander at schrego.com
Phone: +43.6132.3080.87




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