[Spce-user] Problem Sending Faxes

[Andreas Granig]

Hi,

Fax issues are usually network issues related to packet loss. Make sure
to use G711 and also make sure you have no packet loss. Especially on
DSL lines, you can easily get up to 1-2%, which is already too much for fax.

Alternatively, configure your clients to use T38 for fax.

Andreas

On 03/03/2015 12:50 PM, Alessandro Romano - Rp engineering wrote:
> Dear All,
> 
> we have problem on sending faxes with sipce from about 3 weeks without
> configuration changes.
> 
>  
> 
> When we send the faxes on our network , we receive only the first part
> of the document, often the alf of the document.
> 
>  
> 
> What can be ?
> 
>  
> 
> BR
> 
>  
> 
>  
> 
> 
> 
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