[Spce-user] 500 Internal Server error

Alexander Griesser ag at anexia.at
Tue Mar 17 17:45:31 EDT 2015

Well, the problem ist, that all the queries that are hanging here are INSERT queries into the acc table, so they’re just hanging and are not able to finish, so you will likely experience data loss (i.e. calls not properly recorded, etc.).


Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: ag at anexia.at<mailto:ag at anexia.at>
Web: http://www.anexia.at<http://www.anexia.at/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Tabi Tabe Tabi
Gesendet: Dienstag, 17. März 2015 22:43
An: Daniel Grotti
Cc: spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] 500 Internal Server error

Update on this issue.

I found that increasing the max_connections in mysql helped. I am trying a few things and will update the forum after testing them.



On Tue, Mar 17, 2015 at 7:14 PM, Daniel Grotti <dgrotti at sipwise.com<mailto:dgrotti at sipwise.com>> wrote:
Please grep the incident number in panel.log and panel-debig.log.

On 17 Mar 2015 18:04, Tabi Tabe Tabi <tabi.tabe at gmail.com<mailto:tabi.tabe at gmail.com>> wrote:
> Hi,
> I am running SPCE 3.7.1. I get 500 Internal server error when login to the admin web portal. After logging out and try to login again, still get the same error below. Any ideas on the cause and how to fix it?
> 500 Internal server error
> We are terribly sorry, an exceptional error has occured:
> incident number: 13CC57719176611F
> time of incident: 2015-03-17T16:55:27.252979999Z
> If the login is successful, I get and NGINX bad gateway or timeout error.
> The server is a VM and has 6GB or RAM, 4 Core processor and 80GB disk space. the resources are hardly being used up.
> --
> ...Tabi


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