[Spce-user] 500 Internal Server error

Tabi Tabe Tabi tabi.tabe at gmail.com
Tue Mar 17 17:50:03 EDT 2015


Correct Alex.

So far I have traced them to error writing communication packets. On of the
things I will do is to update the max_allowed_packet value to the number of
INSERT queries SPCE runs for each transaction. I will see if this makes any
difference.


Regards,

Tabi



On Tue, Mar 17, 2015 at 11:45 PM, Alexander Griesser <ag at anexia.at> wrote:

>  Well, the problem ist, that all the queries that are hanging here are
> INSERT queries into the acc table, so they’re just hanging and are not able
> to finish, so you will likely experience data loss (i.e. calls not properly
> recorded, etc.).
>
>
>
> best,
>
>
>
> *Alexander Griesser*
>
> Head of Systems Operations
>
>
>
> ANEXIA Internetdienstleistungs GmbH
>
>
>
> E-Mail: ag at anexia.at
>
> Web: http://www.anexia.at
>
>
>
> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
>
> Geschäftsführer: Alexander Windbichler
>
> Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT
> U63216601
>
>
>
> *Von:* Spce-user [mailto:spce-user-bounces at lists.sipwise.com] *Im Auftrag
> von *Tabi Tabe Tabi
> *Gesendet:* Dienstag, 17. März 2015 22:43
> *An:* Daniel Grotti
> *Cc:* spce-user at lists.sipwise.com
> *Betreff:* Re: [Spce-user] 500 Internal Server error
>
>
>
> Update on this issue.
>
>
>
> I found that increasing the max_connections in mysql helped. I am trying a
> few things and will update the forum after testing them.
>
>
>
> Regards,
>
>
>
> Tabi
>
>
>
> On Tue, Mar 17, 2015 at 7:14 PM, Daniel Grotti <dgrotti at sipwise.com>
> wrote:
>
> Please grep the incident number in panel.log and panel-debig.log.
>
> Daniel
>
> On 17 Mar 2015 18:04, Tabi Tabe Tabi <tabi.tabe at gmail.com> wrote:
> >
> > Hi,
> > I am running SPCE 3.7.1. I get 500 Internal server error when login to
> the admin web portal. After logging out and try to login again, still get
> the same error below. Any ideas on the cause and how to fix it?
> >
> >
> >
> > 500 Internal server error
> >
> > We are terribly sorry, an exceptional error has occured:
> >
> > incident number: 13CC57719176611F
> > time of incident: 2015-03-17T16:55:27.252979999Z
> >
> >
> > If the login is successful, I get and NGINX bad gateway or timeout error.
> >
> > The server is a VM and has 6GB or RAM, 4 Core processor and 80GB disk
> space. the resources are hardly being used up.
> >
> >
> > --
> > ...Tabi
> >
>
>
>
>
>
> --
>
> ...Tabi
>
>
>



-- 
...Tabi
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20150317/acad2e7e/attachment-0001.html>


More information about the Spce-user mailing list