[Spce-user] Concurrent max calls exceeded for callee

[Daniel Grotti]

Hi,
are you running the latest version 3.8.3LTS ?
If not, please upgrade.

Also, did you check that the device is not sending multiple invites ?
We noticed that we some devices, sending multiple INVITE (just a
replication) like 3 or 5 in the same second, this will be count as 3 or
5 concurrent call in one.



--
Daniel Grotti
VoIP Engineer


Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | www.sipwise.com

On 11/03/2015 10:29 AM, Matthias Hohl wrote:
> Today the same problem happen again by an other subscriber. The
> subscriber has 4 lines but just one person is using the subscriber. They
> place several calls this morning and called me now and told me, that she
> cant call place calls anymore cause phone told her: "all concurrent
> lines are in use, please try again later". I checked the server and the
> pbx and there are no active calls, so the limit cant be exceeded.
> 
> After set the concurrent max limit to 5 or higher in subscriber
> preferences, calls works again, if i set it back to 4, the voice message
> comes again.
> 
> This happen now several times with different subscribers in different
> time intervals. It looks like this is a redis bug or what do you think?
> 
> Hope to read from you soon with some more informations.
> 
> Btw: is restarting redis-server the right solution?
>>
>> /etc/init.d/redis-server stop
>>
>> rm -rf /var/lib/redis/*
>>
>> /etc/init.d/redis-server start
>>
> 
> 
> Von meinem iPhone gesendet
> 
> Am 05.10.2015 um 13:09 schrieb Matthias Hohl
> <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at>>:
> 
>> I found a hint in an older posting…
>>
>> I have done now the following:
>>
>>  
>>
>> /etc/init.d/redis-server stop
>>
>> rm -rf /var/lib/redis/*
>>
>> /etc/init.d/redis-server start
>>
>>  
>>
>> It looks that it works now again, but can you tell me, what happened
>> and how this problem can be reproduced, and if this is the only
>> solution for it?
>>
>>  
>>
>> Thanks.
>>
>>  
>>
>> *Von:*Spce-user [mailto:spce-user-bounces at lists.sipwise.com] *Im
>> Auftrag von *Matthias Hohl
>> *Gesendet:* Montag, 5. Oktober 2015 10:23
>> *An:* spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com>
>> *Betreff:* [Spce-user] Concurrent max calls exceeded for callee
>>
>>  
>>
>> Hello,
>>
>>  
>>
>> found out new problem today…
>>
>>  
>>
>> I subscriber can’t place or get calls and kamilio-proxy.log told me,
>> that “Concurrent max calls exceeded for callee” and also sometimes
>> “Concurrent_max calls exceeded for caller”
>>
>>  
>>
>> But the subscriber has 8 lines and no concurrent calls.
>>
>>  
>>
>>  
>>
>> What can I check to solve this problem?
>>
>>  
>>
>>  
>>
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>> https://lists.sipwise.com/listinfo/spce-user
> 
> 
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> https://lists.sipwise.com/listinfo/spce-user
>