[Spce-user] Missing ACK when dial from peering to SPCE

[Daniel Grotti]

Hi,
How the ack message looks like?
Can you paste here the ack from Cisco to SPCE ?


Daniel

On Sep 24, 2015 8:36 PM, Tung Tran <tung.tran at v247.com> wrote:
>
> Dear all
>
> I have this scenario:
> Caller from PSTN (via Cisco gateway 5400) dialed DID number which was assigned to an ATA ( grand stream HT701). Call was hit SPCE just fine and connected but no audio from both sides, and call was disconnect after 30 seconds
>  I ran wireshark on SPCE and saw SPCE didnt forward ACK message from Cisco gateway to client (HT701), so I guest HT701 was waiting for ACK before starting RTP session, and it dropped call after timeout
>
> Please see the call flow for detail 
>
>
>
> Anyone got that issue before please share how to fix it?
>
>
> ---
> Best regards,
>
> Tung Tran
>
> V247 Enterprise Corp
> 713.358.2257 office   |  281.857.3448 cell
> 9999 Bellaire Blvd., Ste. 1111 | Houston, TX 77036
> tung.tran at V247.com | www.V247.com
>